QuickBooks Online

Ronnie was a life saver! Just helped me seamlessly set up my first Shopify integration into QBO and it was so easy! I literally just had to answer a few guided questions regarding account mapping and he handled all the rest! I was super stressed about trusting myself to set this up without making a mess and Ronnie easily just handled it! 10 out of 10 -- five stars is not enough!

Oct 19-2023: Logged on today after received a notification that there was an issue with the sync. As soon as I logged on Sherwin was there to assist with correcting the tax codes that were giving me grief. Sherwin was very knowledgeable and was able to answer questions and provide additional information to help me from a making what would have been a really mess -- changing the import style to deposit/ payout instead of order!

Thanks Sherwin!!

Like others, I am getting the following message: Something went wrong.
Failed to provision account. Error=AccountInactive: Your account has already been successfully migrated, or migration is in progress, so this connection can no longer be modified.

I have contacted support via email, received a response, replied to that response and have not received a response from them 4 days later.

I used the QuickBooks online chat facility to try to resolve the issue, but the support staff is not even aware of the Shopify Connector app that we are have foreably migrated to.

Really dissapointing.

This makes integration with backend accounting a breeze. Works really well and a kind of killer feature for quickbooks. Support is great - available, fast response and have never failed to solve my issue on first contact. Clarisse today was super helpful for the 4 minutes it took to diagnose and resolve an error. All in all I had an issue for under ten minutes which is awesome.

This app has been a lifesaver when dealing with syncing transactions from Shopify to Quickbooks Online. The support has also been great. When I ran into trouble, Ben was there to help me in less than a minute and resolved my issue right away!

The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.

This has been a fantastic app. I would say it is a little challenging for absolute beginners, but the chat and online help is wonderful. Rafael just helped me today to work through an error code that for me, seemed like it was in another language; tax talk. While there are still stumbling blocks for this beginner, the app and the software is so easy to use once you get it set up. LOVE the cash flow planner and the ease of reconciling. Highly recommend.

There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.

I've had the app installed for awhile, but didn't have it set up properly resulting in hundreds of orders not syncing with QB. I had help from one of their support staff, Ben, and he helped me identify and address the various issues clunking up my connection. Not only did he get hands-on in helping me fix the issues, he also provided info on how I can address or change any of the information on my own in the future. I hope I can upgrade this review to 5 stars once a few weeks have passed and the data is processed more smoothly.

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Thanks to (ROM) I was able to connect two Shopify stores to my Quickbooks. However, I wish I could connect both using just one app.