Reviews (199)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is effective for boosting sales and average order value with quantity breaks and tiered “buy X, save Y%” offers. They like the clear discount tables, strikethrough pricing, and support for both percentage and fixed discounts. Setup is quick, performance is reliable, and customization to themes and cart drawers is strong. Support is consistently described as fast, proactive, and helpful—even on the free plan.

Edited February 17, 2022

Great app and even better customer service! We're using the app to set up volume pricing tables on our products. The setup was pretty straightforward. Any questions or hiccups were quickly solved by the customer service squad. I would recommend this app. **Update** We've been using this app for about 2 months now. It works and has helped drive almost $100k in revenue for our items with volume pricing. Unfortunately, we had to switch to a different app. We have another app installed that also uses the Shopify Discount codes section to calculate a custom price. It would create or edit discount codes which would knock Bulk Discounts out of sync with the codes and ultimately hide the discount code field on the front end of the site. We would manually have to resync the codes to have the field show up, to only be knocked down shortly after by the other app. The other app isn't replaceable so unfortunately, we had to switch to an alternative volume pricing app. I think this scenario is pretty rare, our website is just "extra" lol. The Bulk Discounts team has been extremely helpful even when they knew we would have to move to a different app. Much appreciated & very professional.

Grower's Solution
United States
About 1 year using the app
Website on Demand Studio, LLC replied December 21, 2021

Hello friends at Grower's Solution

We are happy we could assist! Thank you for leaving us this great review! We wish you and your store great success :-)

Tanu & The Bulk Discounts Now Support Team

Edited May 22, 2018

I can't believe how great this app is!! I was a bit skeptical but so far no problems! The developer is very helpful and was quick to resolve our concern. Thank you!

Tack Wholesale
United States
About 1 month using the app
Edited March 7, 2018

Had some issues before, support was quick to respond and work out the issues. Excited to have this feature finally available for free. Hope to see a few more improvements on future developments of this app. Otherwise, so far works great!

Lawsonsp Com
United States
5 days using the app
Edited November 29, 2019

I gave this app a go for a couple days, but it wasn't for me unfortunately because it doesn't integrate with Amazon Payments, PayPal Express, Apple Pay and other 3rd party payment options. They essentially skip the discount feature in the final checkout process.

It's a flaw of the 'draft orders' method for discounting that this app uses. This isn't the developer's fault, it really falls on Shopify, but it makes using this app a big problem for me because many of my customers use these alternative checkout methods.

Another big flaw here is that the Facebook pixel will not track these 'draft' orders.

If you don't need to offer customers alternative payments and don't care about the Facebook pixel tracking sales, then this could work well for you.

Customer service was incredible however. Chris was fast and thorough with helping me navigate these issues. If there is a workaround in the future, I would certainly use any app by this developer again, based on the excellent customer support.

Intention Capsule
United States
3 days using the app
Website on Demand Studio, LLC replied November 29, 2019

Sorry to hear about the troubles. Have you reached out to our friendly support staff for assistance with this? If not, we'd be happy to investigate and get to the bottom of this. Please contact our support desk at support@websiteondemand.ca for assistance.

March 4, 2020

Fantastic customer service. Was able to set up to look exactly how I wanted. Worked well with cart drawer, which other similar ones did not. Also, the volume discount + discount code option works quite well.

Only issue is that the prices shown on the product page do not update real time to match the quantity in the cart. Other discount apps I've used do this seamlessly. The discounts only show up in the cart, once the products are added. They said if enough people request the feature they would add it, so please add your vote for this feature as well!

Mystic Barrels
United States
28 days using the app
Edited May 8, 2024

Excellent app and professional support when needed through their live chat. We've tested other bulk discount apps but frequently had issues with cart drawer compatibility – this app works seamlessly.

Highly recommend for any store looking at bulk discount options that work with many themes and carts.

Inkdays
Netherlands
Over 1 year using the app
Website on Demand Studio, LLC replied January 17, 2023

Hello to our friends at Inkdays

Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the customer service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Bulk Discounts Now Support Team

April 16, 2024

very helpful Mr Roel

Vape.ae
United Arab Emirates
About 1 year using the app
Website on Demand Studio, LLC replied April 17, 2024

Hey Vape.ae and team!

I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best.

If you need any help, please reach out to us!

November 23, 2023

Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!

LIANI HOME
Germany
3 days using the app
Website on Demand Studio, LLC replied November 24, 2023

Hey there Liani Home and Team!

Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it.

Please feel free to reach out if you need our assistance again!

July 8, 2023

It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.

Tienda Naturista Pronapresa
Mexico
Over 3 years using the app
Website on Demand Studio, LLC replied July 10, 2023

Hello Tienda Naturista Pronapresa,

Thank you for the 5-star review! We are happy to hear that Josh was able to provide you exceptional customer service for setting up your products. Your store is very inviting! We are happy that Bulk Discounts now is working for your business.

Stephanie & the Customer Support team

October 10, 2022

The customer service is great. the best upsell app ever on shopify. it helps a lot for the business.

Romantic Era
Hong Kong SAR
3 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Romantic Era

Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now and that it is helping your business flourish. We wish you and your store great success. We appreciate the recommendation!

Cheers,
Pushpesh & the Bulk Discounts Now Support Team