Reviews (199)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is effective for boosting sales and average order value with quantity breaks and tiered “buy X, save Y%” offers. They like the clear discount tables, strikethrough pricing, and support for both percentage and fixed discounts. Setup is quick, performance is reliable, and customization to themes and cart drawers is strong. Support is consistently described as fast, proactive, and helpful—even on the free plan.

December 16, 2021

Best customer service! Great app. Works perfect! Nice and fast answer to emails. Best of best. 5 STARS.

ZITOCASES®
Germany
About 4 hours using the app
Website on Demand Studio, LLC replied December 17, 2021

Hello to our friends from ZITOCASES®

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Bulk Discounts Now Support Team

August 5, 2022

Although you can set a tiered discount, there is no discount when paying, and the customer service does not reply

Smart Desktop Laser Cutter & Engraver | xTool
United States
23 days using the app
Website on Demand Studio, LLC replied August 5, 2022

Hello to our friends at Smart Desktop Laser Cutter & Engraver | xTool

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.

I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration, but the delay was because we had an unprecedented volume of requests today. I'm VERY sorry about this, it is not at all what we aim for.

We have already replied to your email. Please check your inbox and let us know the details so that we can help you ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Bulk Discounts Now Support Team

December 22, 2021

app design etc is great but running very slow. and cannot show full performance. so users can't access the discount

Liberty Cosmetics LLC
United States
22 days using the app
Website on Demand Studio, LLC replied December 27, 2021

Hello, a friend from Liberty Cosmetics LLC! Thanks for leaving us a message with your concern.

We understand the frustration and annoyance you have gone through. Our team of developers has checked it for your store and make some improvements. I would highly appreciate if you check your chat with the team, they have sent you a message.

We are so sorry about what happened here ( It is not normal with our app.)

We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Please let us know if you would be available to join our team on live call, so that we can hear you more.

We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side.

Regards
-Tanu & Bulk Discount Support Team

May 22, 2022

Der Kundenservice ist toll. Leider werden die APP-Texte nicht automatisch übersetzt, das sollte man noch einbinden.

Laake
Germany
About 1 hour using the app
Website on Demand Studio, LLC replied May 23, 2022

Hallo an unsere Freunde in Laake

Vielen Dank für die strahlende Bewertung. Wir freuen uns sehr zu hören, dass Sie jetzt Mengenrabatte genießen. Wir freuen uns, dass unser Support-Team Ihnen helfen konnte. Wir tun alles, um jedem Händler zu helfen, und ich freue mich, dass wir für Sie ins Schwarze getroffen haben. Wir wünschen Ihnen und Ihrem Shop viel Erfolg!

Beifall,
Pushpesh & das Bulk Discounts Now Support-Team

March 31, 2022

just intalled this app. I really like it great service!!! And if everthing works like it does kwom it's worth 5 stars

alisartcraft
Netherlands
About 1 hour using the app
Website on Demand Studio, LLC replied April 1, 2022

Hello to our friends at alisartcraft

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Bulk Discounts Now Support Team

May 18, 2022

Very good and quick problem-solving support! The APP works well on my website! Recommend and don't hesitate to use this one.

EKSAtelecom Store
Hong Kong SAR
About 2 hours using the app
Website on Demand Studio, LLC replied May 19, 2022

Hello to our friends at EKSAtelecom Store

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! We really appreciate the high recommendation!

Tanu & The Bulk Discounts Now Support Team

November 20, 2022

Best Bulk Discounts App, easy to use, great customer service team, able to accommodate changes to my theme and add customizations.

Lili Sampedro
Brazil
6 months using the app
Website on Demand Studio, LLC replied November 20, 2022

Hello to our friends at Lili Sampedro

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Bulk Discounts Now Support Team

May 25, 2022

Great app, and fantastic support!!!! Very fast and they know how to help! The app does exactly what we were looking for and works great

Overschoen-Kampioen
Netherlands
1 day using the app
Website on Demand Studio, LLC replied May 26, 2022

Hello to our friends at Overschoen-Kampioen

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app. We are delighted our support team has been helpful to your requests. Thank you for leaving us the feedback. I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Bulk Discounts Now Support Team

November 21, 2022

It worked and then it didn't for no reason at all on the must important weekend of the year. I wouldn't recommend due to its reliability.

Cobb México
Mexico
About 2 months using the app
Website on Demand Studio, LLC replied November 22, 2022

Hello to our friends at Cobb México

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.

I want to extend my sincerest apologies for the negative experience that you had with our app. We checked on different browsers and the app was working fine on your store on all of them. The issue might have manifested from cached browser data stored on your computer. Should you face any such issues again, we are here to help you every step of the way.

At Bulk Discounts Now, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Bulk Discounts Now Support Team

January 27, 2022

Great app and even better support! Easy way to add bulk discounts to your store without any coding experience needed. Support helped immediately to fix some issues.

tomorrow golf
Austria
16 days using the app
Website on Demand Studio, LLC replied January 27, 2022

Hello friends at tomorrow golf

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Bulk Discounts Now Support Team