Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a cost‑effective, all‑in‑one support platform that centralizes email, live chat, SMS, social, and marketplace channels into one inbox, even across multiple stores. They highlight deep Shopify integration for viewing and managing orders directly, plus FAQs and chatbots that deflect many tickets. Merchants appreciate automation, reporting, and APIs, saying it saves hours weekly and is a strong long‑term solution for multi‑channel ecommerce support.
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I love using the templates options to save some answers for commonly asked questions. It's a great tool to keep everything organized!
Reamaze is by far my favorite support app. My team loves the organization and the awesome features. Their support team is unreal as well! :)
I just started using the app, and it was very easy to set up. I had a few questions, and customer service was quick and helpful. Overall excellent.
This app has been amazing, it has streamlined our customer service and reduced our human-made errors +++. Easy to use and great support when needed.
Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers
Most amazing customer support app in Shopify. Seamless integration and amazing features. Support is always there to help with setup. Highly recommend.
Easy to use. Great functionality and the support team is quick and efficient. Highly recommend to anyone looking to automate and improve customer service.
So far so good! It is great that all of our social media platforms, emails and other notifications are centralized. Overall we have nothing bad to say :)
I Used this app for the past 2 years. i really loved it! also the team always ready to provide the best answers. Thank you Reamaze to help our business growing ;)
Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.
