Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact tool for list growth and revenue, especially via popups and SMS. Many report much higher opt‑in rates than previous tools and strong ROI, with some calling it a top revenue channel. They highlight high‑converting popups, automated SMS/Messenger flows, segmentation, and smooth Shopify integration. Support is frequently praised as fast, proactive, and strategic, helping with setup, optimization, and campaign strategy.
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so far so good but still waiting to see what i can do. I have only tried it for a few days but it seems promising. I like that it integrates with wheelio as we have gathered quite a few emails with them. That's big plus
Been looking for the best email marketing campaign and this one seems like it might do the trick.
I am not sure I like the fact that I have to write a huge review though haha
I can't say enough good things about ReCart and the support team! I've been in ecommerce many years and this is by far the best abandoned cart (and much, much more) app out there! Add this on to your existing EMM platform for awesome Messenger automated marketing, and combine with Wheelio and other opt-in app for even more captures. Plus, the advanced Messenger integration and cart progress saving puts ReCart way ahead of everyone else.
Also, Csenge and the rest of the team provide first class support!
If you have an ecommerce site, you need ReCart.
I have been able to find a few solid uses from Recart and I find their e-mail drag and drop system to be fairly decent when compared to some specific programs my company uses.
My main use for Recart was capturing e-mails earlier in the process. My website sells high ticket items with an AOV of 4 to sometimes 5 figures. A customer who is scared to input their e-mail address from clicking "add to cart" is not a buying customer and i don't view this as a wall for the business.
All in all, Recart appears to be a useful and appreciated tool to the business. 5 stars !
As soon as I started this app, I had subscribers. The icon on the website is unobtrusive and one that people are generally comfortable with. Meaning that customers know that they'll be communicating through Messenger. My review is based on 7 days of usage, but I'm looking forward to seeing the full results. I hate leaving reviews when I haven't fully seen the benefits of an app/product, but for only 7 days, I think it may just be a good addition to (or alternative to chat). I would only be concerned with using it as a stand alone if you have customers that don't have a Facebook Messenger account.
At first, we thought that we found the right app for our business, our Facebook messenger blast works really well, but suddenly the performance of this app fluctuates, as we noticed during our monthly sale, total message sent decreases until the campaign just activate and do nothing. We try to seek help to their Support Team but unfortunately, they can't also provide us the answer why it happens, Vivien, one of the CS Support just tell us that their experience with Sponsored Messages is still the same, it is a hit or miss, meaning they are not confident that the app performance will work for us.
Thank you for your review, we are sorry you had an unpleasant experience with our app.
Please note that Recart has no effect on the delivery of Sponsored Messages, this is completely handled by Facebook.
We reached out to you in a separate email to make sure your Sponsored Message setup is correct.
Best,
Recart team
Have been using the app for ~15 days now. So far so good. Email capture rate is definitely higher than Shopify's native solution or other similar apps i have tried. Have already seen sales that would otherwise not have been captured in other solutions. The only issue I've faced in testing it is that there's a fair bit of lag between clicking on the link in an email and being taken to the checkout page - it goes through a series of redirects including taking you to your home page first - when that happened at first, i thought there was an error.
All in all though, definitely see this as an effective, valuable app.
Recarts program is God sent. My clients are happier because they've never gotten so many consistent sales. It was a strain on me to figure out when to have a sale for my company, so I was having sales only during major holidays. Like, 4 times a year. Now, since hiring Recart and working alongside Jordan my account manager at recart we have sales every month and I can't keep product on my shelves. Recart gave me REAL CEO PROBLEMS! Jordan's visions for the sales to have are always on point. He creates the best copy and call to actions for our subscribers. I'm just happy to have recart on my team! Let's goooooooo! Thank you Ceo, and Jordan!
Thank you so much for the awesome review! Jordan is indeed an awesome account manager however you're the real deal ;) Keep up the good work and let's reach for the sky!
Recart Team
I run the Official Student of the Gun Gear store and GhostMonitor has helped me capture leads, convert the leads into customers, and recover lost revenue.
I just installed the app and so far I've been able to:
- Figure out my cart abandonment rate (this allows me to optimize the experience if needed).
- Capture 84% of my the customer's emails who abandoned carts on my store.
The email open rate is above our industry standard, it's sitting at 48% with a 14% click-through-rate.
If you'd like to see how it works live on a store you can check out https://www.studentofthegungear.com, add a product to your cart, and then leave the store.
Thanks for the awesome service!
Beware!!!!! This app is a complete waste of time and money. We added it to our store and did paid facebook ads to get new subscribers. Once we decided to send our subscribers a notification of our sale and a discount code we discovered you have to pay a huge amount via a new facebook ad just to notify your subscribers. PLUS, Facebook will not deliver Sponsored Messages unless you have minimum 1000-2000 subscribers. What a waste of money to have gained the subscribers and also be charged on the first day by Recart yet we couldn't even communicate with our "own" subscribers! Huge waste of money and also the time we spent on all our new messenger flows! Have just deleted app and lost all those subscribers. Do not recommend at all!
Thank you for your review, we are sorry you had an unpleasant experience with our app.
Please note that Recart has no effect on the pricing and the delivery of Sponsored Messages, this is completely handled by Facebook. Also, the subscribers Recart collected belong to your Facebook Page, you do not lose them by uninstalling the app.
Recart offers a 14-days free trial, once it expires you can subscribe to a paid plan, and only then you would be charged.
We have reached out to you via email to clarify the issues and we are looking forward to hearing back from you.
Best,
Recart team
We've been using this app for 7 days now. Based on my (limited) experience, Recart is loaded with features that I can't wait to take full advantage of. The ability to capture emails in real time at checkout and also capture emails from other apps like Privy is huge. Also, big plus for their performance-based pricing. Based on our estimated recovered sales volume, Recart will cost much less than similar apps we've reached out to.
I'm giving the app 4 rather than 5 stars because I wish the email editor offered more flexibility / customization. It is simplistic, very basic and we've had some rendering issues in Outlook. From a branding perspective this is unfortunate but at the end of the day, what matters most is the ability to recover as many sales as possible. I'm optimistic that Recart will allow us to do just that.