Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact tool for list growth and revenue, especially via popups and SMS. Many report much higher opt‑in rates than previous tools and strong ROI, with some calling it a top revenue channel. They highlight high‑converting popups, automated SMS/Messenger flows, segmentation, and smooth Shopify integration. Support is frequently praised as fast, proactive, and strategic, helping with setup, optimization, and campaign strategy.
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Amazing company, amazing app. Don't hesitate to install this app - these people know what they're doing and it WILL make you more money - no doubt about it.
Also, their support is incredible. I had a complex issue where I had two apps that didn't really work well with my theme. In other words, when I turned both apps on, there were problems with spacing/messed up the look of my product pages.
After a lot of back and forth communication between this company and the other company, with no resolution, I asked them to contact each other and within a day, they had resolved all the issues. If you are curious, the other app was Wishlist by Swym.
I can't thank them enough for their hard work, attention to detail and incredible customer service. Plus, a very special THANK YOU to Csenge.
I highly recommend this app and supporting this company - they are top-notch.
Norma
Pro: The auto popup as response to Add to Cart is a brilliant idea. During our trial period, we captured 26 emails that we may not have otherwise collected. From the 26 emails, we had 2 recovered carts which is an 8% conversion rate. Our 68% abandonment rate resulted in a 46% capture rate (email capture that is) which resulted in the 2 orders.
Con: The very popup that is brilliant doesn't work all the time. A visitor to our site complained that it was only on the second add to cart attempt that he could see the popup. When I tested, I could not replicate the issue in any browser. However, on my iPhone 7, major problems. Clicking an add to cart button had no response. Even after five or six tries. :( Then the popup froze on the Chrome screen and my only solution was to hit the browsers back button. If they can can fix this slow or non-functioning popup, this will be a five star app.
Rex with Aqua Design
https://aquadesign.com
Installed 3 days ago and so far it's doing great.
Loving the app so far, still trying it out, interested to see how well it will do! seems very useful.
Really easy to use, I love it.
Only 1 thing, I can not set up the messenger chat in Spanish.
Thanks for the great app.
Según lo que he analizado es una herramienta eficaz, debo analizarla y realizar las configuraciones para obtener todo el potencial.
All the reviews on this app have been great so we gave it a shot. We found it to be virtually useless over 2 weeks. Wouldn't recommend.
Thank you for your feedback!
We're sorry to hear that you didn't get the results you were hoping for.
Our team has tried to get in touch with you via multiple channels, however we didn't hear back from you.
Feel free to get back to us via our in app support or via support@recart.com and we'd be happy to reset the trial period for you as well as help with optimizing your account to achieve the best results.
Best Wishes,
The Recart team
Great app! Messenger Marketing works and we are constantly getting sales from it. Support is also incredible, we definitely recommend it!
Hi there,
Thanks a lot for your kind words! It means a lot to the team.
Please don't hesitate to get back in touch with us if you need a hand with anything at all. Our team would love to help out.
Best wishes,
Recart's Customer Success Team
Easy to use if their on-boarding team helps you out. Very fast support when needed. Not sure yet if all revenue that they claim to be earned through their app is really thanks to their app, but I am sure their app helps.
Thank you very much for your review, we were happy to help you. :)
Regarding your concern about the revenue, please know that a sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours.
In certain cases, when sending Facebook Messenger Campaigns, Facebook will not provide us information about whether the recipient opened the message. In these cases, the 72-hour conversion window will be open when the user received the message.
Keep up the good work, and whenever you have a question, don't hesitate to contact us again!
You can use them to get your products market price all wrong without any permissions. I tried this app, but it just added a discount code open to public without any pre-talk or try to get any permissions from us, which caused us much more headaches than we don't have them.
Thank you for the feedback.
We have reached out to you via email to get to the bottom of the issue and find a solution as soon as possible.
Thank you so much for your cooperation.
