Reviews (562)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this upsell and cross‑sell app reliably boosts revenue and AOV, with some reporting thousands in extra sales. Its AI recommendations feel smart and relevant, improving product discovery with product page, “frequently bought together,” recently viewed, and post‑purchase offers. Many like that it replaces multiple apps, is easy to set up, has clear ROI‑focused analytics, and comes with fast, hands‑on support that customizes widgets and theme integration.

May 28, 2026

awesome app and easy to use. Prachee was very helpful with my first setup

éclater jewellery
Hong Kong SAR
13 days using the app
Expert Village Media Technologies replied July 28, 2026

First setups can be a bit much so glad Prachee made it smooth for you. Simple and easy is exactly what we're going for, thanks for the kind words.

Thanks
Team Wiser AI

May 26, 2026

The support team is very helpful and always willing to fix any issues with the App.

Code Crushes
Canada
6 days using the app
May 25, 2026

The person was the fastest I've ever met. He fixed everything in seconds and knew exactly what I needed. Without a doubt, a convenient and good application and 10/10 customer service. He fixed everything I needed and saved me a lot of time.

Rise
Israel
5 days using the app
April 10, 2026

We've been using Wiser for about 5 years now and it's been one of the most reliable apps in our stack. The recommendation engine works well and the team is constantly rolling out improvements. It's one of those apps that just keeps getting better over time.

What really sets Wiser apart is the support. Amit, Karishma, and the rest of the team are incredibly responsive. Whenever we've needed help with configuration, customizations, or troubleshooting, they've been quick to jump in and get things sorted. They genuinely care about making sure the app works well for your specific use case, not just pointing you to a help doc.

If you're looking for a solid upsell and cross-sell solution, I'd highly recommend giving Wiser a look. The product is great, and the people behind it are even better.

FAO Schwarz
United States
Over 4 years using the app
Expert Village Media Technologies replied July 28, 2026

4+ years, that's crazy honestly, thank you. Glad it's just kept working and getting better for you, that's the whole game for us, not chasing shiny new features every month but making sure the core stuff is actually solid. Sending this to Amit and Karishma, they deserve to see it, they're the ones actually in the trenches making sure your setup runs right. Appreciate you sticking with us this long, genuinely, that kind of trust doesn't happen by accident.

Thanks
Team Wiser AI

May 13, 2026

Loving this app so far! Still working through setup, but the interface is easy to use with great features and customizations. When I encountered a small hiccup in setup, I reached out to support using the live chat feature and had my issue resolved by Toheeb in a matter of minutes.

Creators Journey Inc
Canada
About 1 hour using the app
March 27, 2026

Amit has been extremely helpful, and the team is always quick to respond whenever I have a question or need a demo. Wiser has made a real impact on my store by driving effective upsells. Highly recommended!

The Beauty Store
United Kingdom
10 months using the app
Expert Village Media Technologies replied July 28, 2026

This one's special coming from you, thank you. Really glad the upsells are actually moving the needle on your store and not just sitting there as a feature. Ping us anytime you want to squeeze more out of it.

Thanks
Amit

May 14, 2026

We’ve been using Wiser for a while now, and the support team has been very responsive whenever we’ve needed help.

Karishma has especially been very supportive and helpful throughout the process. She always takes the time to understand the issue and provide thoughtful support, especially with customization and troubleshooting. Her communication is quick, clear, and reliable, which has made the experience much smoother for our team.

We truly appreciate the support and look forward to continuing to use the app.

territory
Japan
About 1 year using the app
May 7, 2026

Very pleased with the help from Prachee with setting up the app on my store.

The Happy Jack Co
Australia
9 days using the app
June 3, 2026

I think this function is quite good. Thank you for the support from the staff.

testxtool
United States
About 2 years using the app
February 23, 2026

I highly recommend Wiser – the service is excellent and very fast. We launched our webshop and we are already making money with Wiser. There are so many options to get AI‑generated help that matches what customers actually want. A big recommendation from us.

Sygeplejebutikken
Denmark
About 2 months using the app