Reviews (563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this upsell and cross‑sell app reliably boosts revenue and AOV, with some reporting thousands in extra sales. Its AI recommendations feel smart and relevant, improving product discovery with product page, “frequently bought together,” recently viewed, and post‑purchase offers. Many like that it replaces multiple apps, is easy to set up, has clear ROI‑focused analytics, and comes with fast, hands‑on support that customizes widgets and theme integration.

April 27, 2026

I had a great experience with the Wiser team. A special thanks to Prachee for the quick and efficient support. She responded very fast and solved my issue without any delay.

Overall, the Wiser team provides excellent customer service and very reliable support. Thank you to the entire team for the best support experience!

Mamakarttoys
India
3 months using the app
January 30, 2026

Amit has been incredibly helpful, and the team is always responsive whenever I have a question or need a demo. Wiser has had a tremendous impact on my store by driving effective upsells. Highly recommend!

AMBROSE
United States
5 months using the app
April 24, 2026

The support from the Wiser team has been excellent. Prachee was incredibly helpful in understanding and answering all my queries. She also assisted in designing recommendations that aligned perfectly with our theme. I highly recommend Wiser.

Naanu
India
4 days using the app
April 22, 2026

the support team did a really good job setting wiser up and debugging everything

Tec Teen Shop
India
4 days using the app
November 19, 2025

parchee se demoro algo, pero al fin y al cabo soluciono el problema que tenia, agradezco infinitamente su ayuda brindada, es el mejor haciendo su trabajo, aunque al principio me toco esperar cerca de 1 hora para alguien me atendiera, gracias

Regal Reserve
United States
5 months using the app
November 17, 2025

We have used the Wiser App for five years and it has been a steady, reliable part of our store. It is easy to work with, even without much technical background, and the support team has been helpful when we have needed guidance. It continues to be a useful tool in our ecommerce setup. We have struggled to get it to work intuitively with Shopify B2B catalogs but otherwise it has been great!

Good-Lite Co
United States
About 5 years using the app
Edited March 30, 2026

We’ve been using Wiser for quite some time now and have had a very positive experience with it.

The app has helped us improve product discovery and generate additional revenue through personalized recommendations and upsell placements. For our store, product page recommendations and post-purchase upsells have performed especially well. Wiser’s case study on Wooden Ships showed over $48.5K in Wiser-generated sales, with more than $37.6K from product page recommendations and over $10.4K from post-purchase upsells, which reflects the kind of impact these placements can have when set up properly.

We also like that the dashboard makes it easier to understand where the revenue is coming from, so it is not just about adding widgets blindly. It helps us see which placements are working and where there is still room to grow.

Overall, Wiser has been a useful tool for increasing AOV and making better use of existing traffic. It has been a good addition to our Shopify store.

Wooden Ships
United States
About 5 years using the app
September 26, 2025

An incredibly powerful app, with multiple applications. I'd suggest working closely with their support team to select the best widgets for your business. We worked with Prachee and Shantanu who were refreshingly proactive and reactive. They helped us understand the potential and made the whole process simple and quick. Highly recommend.

Me Loovely
United Kingdom
9 days using the app
Edited September 25, 2025

We had some issues and the app didn't load on the backend. Some minor tweaks and the issue was fixed. I appreciate the good customer service!

I do find it takes an hour after a customer places an order when there's an upsell option and we can't fulfill the order until that time passes. It was disrupting our order process flow. I've disabled this feature, and it seems to be working smoothly again.

Boconi Bags & Leather Goods
United States
Almost 2 years using the app
September 18, 2025

We've been using the Wiser Personalization App for our Shopify stores, as an agency, and it has been a game-changer for our business. The impact on our revenue has been tremendous, and we've seen a significant increase since we started using it.

What truly sets Wiser apart is its ability to create a seamless and synergistic shopping experience. It doesn't just display random recommendations; it intelligently understands our customers' behavior and presents products in a way that makes perfect sense. This has not only boosted our average order value but also made our product pages feel more cohesive and intentional.

The setup was straightforward, and the app's performance has been consistently reliable. We highly recommend Wiser to any Shopify store owner looking to personalize their customers' journey and drive substantial revenue growth.

Additionally, Karishma, Amit, and the team are top-notch professionals who will always assist and ensure your site is set up correctly.

Netflix Shop
United States
About 1 month using the app