Reviews (563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this upsell and cross‑sell app reliably boosts revenue and AOV, with some reporting thousands in extra sales. Its AI recommendations feel smart and relevant, improving product discovery with product page, “frequently bought together,” recently viewed, and post‑purchase offers. Many like that it replaces multiple apps, is easy to set up, has clear ROI‑focused analytics, and comes with fast, hands‑on support that customizes widgets and theme integration.

December 16, 2022

The most amazing customers service by Hasti today she got me set up and running in less that half an hour with no pressure to upgrade. I am going to try the FREE version out for a bit and then see about upgrading. With that kind of support I probably will upgrade.

Epsilon Jewels
Australia
7 days using the app
October 22, 2020

Fantastic customer service from this team. They were able to set up a number of customizations that we asked for to make it do exactly what we want. I've worked through a number of recommendation apps and this is the only one that accomplishes what we're looking for.

Shēdo Lane
United States
13 days using the app
September 26, 2020

Just installed it, and this app looks very promising! A wide range of options and customisable widgets. The support from the team is super fast and helpful. They also made some changes in the code for me -- and explained exactly how it was done. I have great expectations on the app!

Tant Hulda
Sweden
4 days using the app
Edited November 18, 2019

The reason I have chosen this app is because I can handpick the Recommended Products on a product page.
Related Products would have been better if we could use our own Collections. The products in this section are displayed in an alphabetical order, which is not my preferable choice.

So Chic Boutique
Cyprus
About 1 year using the app
September 15, 2020

Just downloaded the app but support has been excellent helping me set it up! Even doing some slightly none app code related changes for me so that it looks just how I want it to. Everything looks very customizable within the app which I really appreciate! Looking forward to working with it!

Dieselleds
United States
About 1 hour using the app
Expert Village Media Technologies replied September 20, 2020

Thanks for the awesome review. We are glad you like our support and the app. We will continue to scale the app further to provide more value for you the users.

Thanks
Amit
Wiser Product Recommendations

May 25, 2022

I Am using this app for almost 6 months now and it really works. does what is expected to do . Recommend products and average order value has increased . Awesome customer support . Have attend all my concerns in very short time . Very happy the way team works. Really recommend for others too.

vooki.in
India
10 months using the app
Expert Village Media Technologies replied May 30, 2022

Thanks for the feedback and also trusting Wiser for your brand store. We are so glad for this long term association and trust shown by Vooki for Wiser app. We assure for continued support and assistance for coming years.

🔥🚀🙌🥰

Thanks
Team Wiser AI App

Edited April 23, 2019

Great service. They are supporting in all time. Also Wiser app working fine without any issues. Thank you.
Now They are added new feature in app. Excluded products from widget. This new feature will be very helpful to me. Thank you team for your valuable support.
I have Strongly Recommended to this app.

Mega Vitamins
New Zealand
2 months using the app
August 14, 2020

Best customer service we have had with a Shopify app! Very fast responses. And when we had a glitch (on my end) with setting up the account, Amit took care of it immediately on his end. I so appreciate him not sending a bunch of articles about what to do. Instead he took care of it quickly. Thank you!

Three Bluebirds Swedish Dishcloths
United States
23 days using the app
Expert Village Media Technologies replied August 19, 2020

Thanks for the kind words. We assure you to provide continued support and keep on adding more features to the app that can add value to your store. :)

Thanks
Amit

Edited June 12, 2019

I tried Wiser after trying a similar app that didn't work well, and I'm very happy with Wiser. Wiser is very user friendly and had options for automated related products as well as manual. When I had a small problem, the help desk responded very quickly and sorted out the problem quickly. I recommend this app :-)

Hope Cancer Care Products
Australia
8 days using the app
January 22, 2022

5 stars is not enough. Team Wiser works extremely fast and customer service was always ready to answer and meet my demands and problems. They even jumped on a Skype call to show me with shared screen how it worked. They are for doing custom solutions wich is in our case time consuming. Can only recommend this company.

DroppsBySzhirley.dk
Denmark
About 1 month using the app