Reviews (563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this upsell and cross‑sell app reliably boosts revenue and AOV, with some reporting thousands in extra sales. Its AI recommendations feel smart and relevant, improving product discovery with product page, “frequently bought together,” recently viewed, and post‑purchase offers. Many like that it replaces multiple apps, is easy to set up, has clear ROI‑focused analytics, and comes with fast, hands‑on support that customizes widgets and theme integration.

June 5, 2021

The app is great. The customer support is excellent in the way they allocate a great deal of time in helping small businesses grow. They arrange a call and explained everything in detail and also helped me understand certain things that I can do to grow my brand which was beyond the scope of the app. Totally recommend.

Muselot India
India
2 days using the app
Edited May 1, 2020

I needed help in app configuration and Kemi from the support team responded to me promptly and helped me solved the issue right away! On top of that, she also detected some other issues which she has also kindly shared with me. Definitely one of the best support I have experienced with any Shopify Apps! THANK YOU SO MUCH!!

novita SG
Singapore
1 day using the app
Edited June 20, 2024

What wonderful customer service! The team go out of their way to accommodate us and the tweaks we needed to get the Wiser app live on our site. We are delighted with the level of service received, and would not hesitate to recommend Wiser - Upsell as an app for upselling your shopify items. Thank you Hasti for all your help!

Lore
United Kingdom
Over 1 year using the app
November 6, 2019

This app is fully functional and has tons of great and useful features. The support staff went above and beyond to remove some code from a different app that was causing load speeds on my website. They also offered advice some other unrelated apps that compliment my store. Super happy with the app and incredible customer service.

Southern Trapper
United States
6 months using the app
December 1, 2021

Couldn't be happier with the team at Wiser! They're very helpful and has helped me set up the widgets from A-Z, matched up the widgets with my theme design, responded to all of my requests. 100% recommend this app! It's very easy to use, especially they have the manual recommendations which is a big win for my store. Thanks so much!

Passio Interiors
Australia
7 days using the app
January 31, 2022

the app is well structured, immediately made us more, more conversions, more $$$$ and whenever there is a problem, the support team gets it fixed super fast. I started up with the "free" plan which takes only 2% off the sales generated through this app after roughly six month I upgraded and am still happy, can really recommend it!!

lockenkopf
Switzerland
7 months using the app
September 14, 2022

Nothing but great things to say about the Wiser app and team. Amit, Karishma and all of the development team are responsive and they handle urgent issues and new requests expediently. The functionality and interface of the Wiser app is outstanding and we have barely scratched the surface of what it can do. Great partner for any Shopify store!

testfaostore
United States
About 1 year using the app
Edited August 17, 2023

Just wanted to write this review to tell if that this App is not only worthless but you end paying very steep charges. Don’t lose you money on this App, we did that for an year. They kept saying that the charges for commission towards sale induced through recommendations. We snapped a month ago and we found zero difference to sales. Stay away

Homeomart
India
Over 1 year using the app
May 25, 2021

This app has been amazing for us thus far. The install/setting up process has been smooth, their support team has been quick to answer our questions, they have been tremendous in helping us find solutions to problems that have come up. Overall, this has been worth every penny and we can't wait to see what the future holds with having this app in our store.

Just Coffee Cooperative
United States
19 days using the app
Expert Village Media Technologies replied May 26, 2021

Thanks a ton for the awesome review. We always try to provide best support and above that, best app experience to all users. Wiser always try to provide value to your store by its feature set. Increasing the AOV and conversion rate by Wiser is the ultimate goal. :)

Thanks again.
Amit
Team Wiser AI

December 4, 2020

Just installed the app today. Thusfar I'm really happy with how it works. Shopify does not offer UI customisation of the Recommended Products. This app does and it only charges you when you actually make more than x amount of sales through their app. The FREE support is friendly, professional and quick to help you with any questions. Thanks again, Karishma!

homecookingchef.nl
Netherlands
About 3 hours using the app