Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

February 6, 2025

We have been using Recurpay for about a year and we have had a great experience with both the functionality of the app AND the service we receive. All questions are answered promptly and their support is fantasic. Thank you for a great app!

Scrub Me Good
United States
About 1 year using the app
February 6, 2025

Excellent app! It's made quite a few things possible within our store subscriptions setup, and the flexibility of the plan setup is outstanding. It works perfectly our other custom functionality and it's super easy to use - gentle little learning curve. The support team are incredible. Very responsive, personable and completely understood (and overstood!) and make sense of what I was querying, taking a lot of the stress and figuring out off my plate. Highly recommend, and will be telling all of my Shopify friends about it!

Stanley Snacks
United Kingdom
7 days using the app
December 31, 2024

Sinchain was very helpful resolving a customer billing issue. The app itself is easy to use, and my customers appreciate that they can manage their subscriptions without my help.

WeeWax Crafts
United States
10 months using the app
September 11, 2024

I’m not sure where to begin. Our company started out 5 yrs ago with Bold and we were happy. All of a sudden they wanted to upgrade there app and nothing worked the same. So I researched apps that was compatible to Shopify. Recurpay stood out from all the rest. I emailed them about my issue with my previous app. They set up a live video chat right away. We discussed what I wanted out of a subscription app and they assured me they would be a great fit. In less then a week our company was up and running smoothly again. Sweta and her team was so patient and knowledgeable about what they do and walked me thru everything. Please contact them you won’t regret it. I’m looking forward to a profitable subscription service to make my customers happy to do business with us.

Cherry Blend Coffee Roasters
United States
6 days using the app
July 24, 2024

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Braised Yum Online
United States
4 days using the app
July 8, 2024

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Valley Forge Coffee Reserve
United States
5 months using the app
May 20, 2024

This subscription app is first of all really good, well built by default but I required some special additions to be made - recurpay went all out, and by all out I mean it!

They redesigned basically the entire system, removing certain things I asked for, adjusting the app perfectly to my liking (even editing there code) just so I was satisfied.

If you need a subscription app, it's a no brainer. The support is unparalleled - I've never seen such dedication EVER with anything I have purchased/dealt with.

10/10

UltimateRoller
United Kingdom
2 months using the app
April 17, 2024

Really enjoy the option to have subscriptions for my products, especially useful for those who need a recurring supply. The support is very quick to respond and aid with customization as well.
I enjoy that it will alert you to "Update" subscriptions should a product change with a previous subscription attached to it.

MoonMaid Botanicals
United States
6 months using the app
March 29, 2024

I have never experienced as effective, quick and solution focused customer service with any other shopify app.

I needed to launch my website and needed to get the subscription function fixed. The speed and effectiveness of the support this app offers is unmatched - They responded almost immediately and fixed my problem in time for my launch! Function was exactly what I needed for my website! 10/10 would recommend anyone to use their app!

Elevate
Singapore
About 11 hours using the app
Edited October 22, 2024

It's working well. It does everything I want. I've even gained subscriptions from the Checkout process, which is great. Support have been very obliging too, and quickly implemented the change I requested to my widget. Thank you Sinchain!

WPop: Wholesale Prices
Australia
About 2 years using the app