Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

June 15, 2025

Fantastic Subscription App with Great Support

The interface is intuitive, setup was straightforward, and the flexibility in customizing plans and frequency really fits our business needs.

What really stood out was the support, the team is super responsive and helpful, even with more detailed or technical questions. They made sure everything was working exactly how we wanted it to.

Highly recommend Recurpay for any e-commerce store looking to offer a seamless subscription experience.

Prime Olympian Nutrition Co. LLC
United States
4 months using the app
June 4, 2025

Extremely satisfied with the seamless integration handled by Ajsar and the team. Any issues that arose were quickly addressed and resolved, making the entire process simple and straightforward. By far, the smoothest migration we’ve experienced.

Special mention to chatbot Sinclair, who was incredibly helpful — quick to respond and excellent at explaining product features in depth. This made our decision to transition from Loop to Recurpay much easier and more confident.

Highly impressed with the overall experience.

Enlighten Smiles
United Kingdom
8 days using the app
May 22, 2025

PRETTY GOOD AT MANAGING MY SUBSCRIPTIONS FOR MY ONLINE MEMBERSHIP GROUP. I USE THIS FOR FACEBOOK INSTEAD OF A PLATFORM LIKE PATREON (WHICH I HAVE USED IN THE PAST). PRETTY SIMPLE TO SET UP AND KEEP TRACK OF NEW OR CANCELED SUBS.

DAM Fancy Creations
United States
9 months using the app
May 5, 2025

Very few issues on install. Customers started to use the subscription feature right away! (Staff is helpful with one issue we currently have)

Driven Racing Oil
United States
5 days using the app
Recurpay replied June 24, 2026

Driven Racing Oil team, glad customers jumped in quickly after install! The widget conflict on your bundle product pages got escalated and fixed by the team. Last we checked, subscriptions have been running well since then. Always here if anything else comes up.

Please feel free to reach out us help@recurpay.com or start a live chat. We will right there to make your experience better.

Shubham | Merchant Happiness Team, Recurpay

May 2, 2025

I’ve had an outstanding experience using the Recurpay: Subscriptions app. The platform is intuitive, easy to integrate, and packed with features that make managing customer subscriptions a breeze. From setup to daily use, everything has been smooth and efficient.

What truly stood out, though, was the level of support I received from Sinchain. Sinchain was incredibly responsive, knowledgeable, and went above and beyond to ensure my specific needs were met. Whether it was customizing workflows, troubleshooting issues, or just offering suggestions to optimize my subscription setup, Sinchain was always there with helpful advice and quick solutions. It’s rare to find support that’s not only technically sharp but also genuinely invested in your success.

Thanks to Recurpay and Sinchain, we’ve seen improved customer retention and a much more streamlined billing process. I highly recommend this app for anyone looking to simplify and enhance their subscription management.

Alpha Omega Vitality
United States
Over 1 year using the app
April 22, 2025

I’m extremely happy so far. Subscriptions aren’t just a sales tool—they’re a long-term relationship with your customers. And the app you choose? It’s not just software—it’s practically a business partner.

What impressed me most was their exceptional customer service. They took the time to answer all my questions and made me feel completely confident entrusting them with such a critical part of my business. They migrated my Yotpo subscriptions in under 24 hours, and the onboarding process was both professional and genuinely caring.

I’ve set a reminder to come back in 6 months and update this review with the results of our partnership. But so far, it definitely feels like the right move.

Papa Vince
United States
1 day using the app
April 21, 2025

The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.

Hibertape
United States
5 months using the app
March 25, 2025

We’ve been using this app for a while! The free plan is a great start and the platform is the most user friendly we’ve had thus far. Support is always quick, easy, and effective!

Modern Herbal Apothecary
United States
Over 2 years using the app
March 21, 2025

This app has made my life so much simpler. It is easy to install and navigate. the 1 time I had a question, Sinchain was on live, showed me what to do, no problems! I can honestly say, compared to e commerce amazon etc...t his is by far the best app I have used. Thank you all!

True Bio Healing
United States
About 1 year using the app
March 6, 2025

Sinchain has been a great help with both customizing the widget and providing excellent customer support. The app is easy to use, and after lots of testing, it proved to be the best price-performance option I could find on the Shopify App Store.

black:basic
Latvia
Over 1 year using the app