Reviews (576)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.

April 15, 2026

Big improvement on our previous subscription app provider. Easy to use for both us and our customers. Good support with issues swiftly dealt with swiftly. Happy to recommend.

ChalkStream®
United Kingdom
Over 2 years using the app
May 26, 2026

Super Support! Mit den einstellungen der App auch sehr zufrieden.

fugenheld
Germany
8 days using the app
Edited March 11, 2026

These guys are the real deal and super helpful. probably the best customer experience ever... very impressed. we decrease churn 60% while retaining more of our customers. but the crazy thing is,that having already spoken to big expensive companies like recharge, skio etc... these guys offer full customisation and support wile doing it. best value sub app out there for sure ...

NUYU
United Kingdom
6 months using the app
September 24, 2025

Migrating our subscriptions over from Woocommerce to Shopify was a daunting project but the Recurpay team have been nothing short of professional, helpful and efficient. From pre-sales to preparing for our migration and now that we've fully migrated, I have never felt so at ease and confident in the capabilities of the team members, Sweta, AJ and Sinchain. They helped us at every step of the way; whether it was addressing all our questions in a timely manner, accommodating changes to our live date and helping us to troubleshoot. Excited to see how the implementation of Recurpay will help us to supercharge our customers' experience on our subscription plans now.

The Grateful Pet
Singapore
27 days using the app
September 9, 2025

I’ve really enjoyed using Recurpay with my Shopify store. Setting it up was quick, and my customers love having the option to subscribe. It’s saved me time managing recurring orders, and anytime I needed help, the support team was super friendly and fast to respond. Definitely a must-have if you’re running subscriptions on Shopify!

NuLids
United States
Almost 2 years using the app
Edited August 13, 2026

Sinchain on the support team is excellent. Has helped me through multiple issues via live chat, fast. Thanks! -

UPDATE from August 13th 2026:

The support team at Recurpay has absolutely gone above and beyond to help our store with custom changes that other apps would've left us hanging on. Recurypay is top-tier and you can count on them to make you and your customer's happy. 10/10

Vital Planet Shop
United States
About 2 years using the app
July 25, 2025

I’ve been using Recurpay for a few years now and couldn’t be happier, especially with their live chat support. Their team has a positive, supportive attitude that’s hard to find these days. They actually take the time to understand what you need and come up with solutions. On a few occasions they’ve even gone out of their way to make special requests for our store happen.

The app itself is excellent too. It’s full-featured and keeps improving. We especially love the analytics page that shows all our upcoming orders grouped by product - it’s a huge help for planning ahead. We’re also starting to use the customer-facing product edit features for upsells, which look very promising.

Highly recommend Recurpay - both for the app and the amazing team behind it.

Ewing Family Farm
Canada
About 2 years using the app
June 17, 2025

This app is extremely laggy and we have had a variety of issues with orders actually being placed automatically. Screen load times take upwards of a minute.

Balanced Beings
Australia
9 months using the app
Recurpay replied June 24, 2026

Hi Balanced Beings team,

These are serious issues and not the experience we build for. Load times of a minute and orders not processing automatically would frustrate anyone.

What makes this harder is that we never got a chance to dig into it with you directly as there was no chat initiated. Performance and order reliability have been areas of significant improvement since this review.

If you are ever open to reconnecting, reach out at help@recurpay.com and we will start fresh.

Shubham | Merchant Happiness Team, Recurpay

June 15, 2025

I highly recommend this app—it's been consistently reliable, and the website’s visual design is both appealing and user-friendly. I love how clearly it displays discounts, and the backend of the platform is simple to navigate. Huge thanks to Sinchain for the excellent support in helping me resolve an issue with the draft date.

TMP: Custom T-shirts & Apparel
United States
9 months using the app
June 15, 2025

Fantastic Subscription App with Great Support

The interface is intuitive, setup was straightforward, and the flexibility in customizing plans and frequency really fits our business needs.

What really stood out was the support, the team is super responsive and helpful, even with more detailed or technical questions. They made sure everything was working exactly how we wanted it to.

Highly recommend Recurpay for any e-commerce store looking to offer a seamless subscription experience.

Prime Olympian Nutrition Co. LLC
United States
4 months using the app