Reviews (576)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.

August 3, 2026

Very good support experience always.

Arranjo Tropical
Brazil
About 1 year using the app
April 29, 2026

Easy, smooth transition thanks to Ajsar and the team. I'm really enjoying the app so far, everything is running smoothly.

Roasted by Mom Coffee
United States
14 days using the app
June 2, 2026

Excellent app, excellent support. Highly recommend!

Australias Premium Bamboo Eco Nappies & Wipes
Australia
Over 1 year using the app
June 9, 2026

Assistenza top. Servizio Eccellente e app fenomenale

figashop.it
Italy
8 months using the app
Recurpay replied July 16, 2026

Grazie mille per la tua recensione! 🇮🇹

Siamo davvero felici di sapere che hai apprezzato sia il nostro supporto che Recurpay.

Ti auguriamo tanto successo e saremo sempre qui se avrai bisogno di noi. Grazie ancora!

-Shubham

June 1, 2026

Nice UI, very helpful support.

Deliseeds
Poland
About 1 year using the app
Recurpay replied June 24, 2026

Deliseeds team, thank you for this!

Great to hear the UI and support have been working well. If there is anything specific that could make the experience better, we would love to hear it. Always here when you need us.

Shubham
Recurpay merchant happiness team

July 25, 2026

Helpful and great communication

doodop
Sweden
5 months using the app
July 22, 2026

Thank you for the best service !

Neo Food
Canada
About 2 hours using the app
February 10, 2026

I had an issue with a subscription fulfillment and reached out to Recurpay support outside of their listed working hours. Despite that, they responded almost instantly, helped me resolve the issue quickly, and also identified and fixed the underlying cause.

Special shoutout to Sinchain for the fast and effective support - really appreciated.

Oliroli
Slovenia
8 months using the app
January 14, 2026

I was so stressed when i realized that my customers were having issues managing their subscriptions. I'm not 'tech savvy' and scared I would mess up my settings somehow and crash my entire store if I did anything wrong. NOPE!!!! Recurpay, along with an amazing employee named Sinchain came to the rescue. Within minutes the correction was made. So smooth! Just a simple chat to diagnose the issue and Sinchain took over and made everything great. Thx again. Dr. John

WoW Nutrition
United States
8 months using the app
January 7, 2026

These guys are superb. A minor problem was corrected within a day, over the chat function, and honestly - I couldn't be happier with their service. That's not to mention the app, which is superb in itself and does everything I want it to do (specifically, customers can subscribe on any day in a month, and the subscription is taken again on the 1st of the next month and every month after). You won't regret using this app!

Mierce Miniatures
United Kingdom
2 months using the app