Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

July 14, 2025

Great app and amazing customer service! Fixed my issue within a few minutes of my first message!

Doctors Choice Socks
United States
10 months using the app
July 11, 2025

Very quick and efficient support. My issue was resolved in less than 10 minutes from when I reached out. Thank you Recurpay Team!

We Love Skin
United States
4 months using the app
July 8, 2025

Great customer service and ease of use, lots of flexibility and the support to install and keep it in check is unmatched!

The Beautiful Bunch
Australia
Over 1 year using the app
June 29, 2025

Very fast customer service, and they are patient to help with anything you need on demand until it gets resolved. Highly recommend!

Caelum Elements
United States
Almost 2 years using the app
June 25, 2025

This app is great. One issue with a payment, which is most likely customer related, and their team helped walk us through to get it resolved. Great customer service.

Morning Joint Store
United States
7 months using the app
June 19, 2025

Sanchain was very helpful and was quick to respond and solved my issues. I am very happy with the service

Wholefood Guru
United States
About 1 year using the app
June 17, 2025

I had a change I was trying to make to app this morning. Used the CHAT feature on the page and typed in my question/change i wanted made. The tech support person came on-line about 5-7 minutes later and made the change immediately. Problem fixed in under 10 minutes total time. I wish all my Shopify Apps had the same level of service and assistance.

Aloisia Beauty
United States
5 months using the app
June 8, 2025

great service from Sinchain! they always help immediately and have a great app

Decker's Dog + Cat
United States
About 1 year using the app
June 8, 2025

Great customer service and very helpful when setting up the various subscription plans.

Love Book Store
United States
18 days using the app
June 6, 2025

The app is serving us very well so far. Big thanks to Sinchain for quickly implementing a solution for us.

Terranut
United States
4 months using the app