Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

June 6, 2025

Great customer support, they answer and correct any issues very quickly. The app works great and it has been very useful to us. We recommend it!!

HAIRCULES
United States
9 months using the app
June 4, 2025

Sinchain was an amazing support person!

Moody Bee
Canada
6 days using the app
June 4, 2025

We migrated from Yotpo to Recurpay. The customer service was fast, helpful and marvellous. Ajsar & Rizwana made my onboarding simple and are always available with fast help. Loved my first experience.
Hans

Peak Flavor Coffee
United States
5 days using the app
June 3, 2025

I am extremely pleased with the features and ease of use of the subscriptions products. Even more, the onboarding help from Rizwana and Ajsar was very straightforward and informative. They have been an excellent resource for growing my sales!

MODE Modern Aromas
United States
5 days using the app
Edited March 12, 2026

Sinchain was very helpful and fast. Thank you! He helped me with some complicated work arounds that I really appreciated.

Taper Food
United States
Over 2 years using the app
May 13, 2025

I had a great experience with the support team when I asked about moving subscribers from one store to another. They were very helpful, quick to respond, and made the whole process easy to understand. It really saved me a lot of time and stress.

Big thanks to Sinchain—you did an amazing job! You were patient, clear, and very supportive the whole time. I really appreciate your help. Keep up the great work!

ZENERGY Canada
Canada
4 months using the app
May 5, 2025

this app is convenient and allows me to manage my subscription orders well. customer support is great. I had a question and opened up a chat with Sinchain who responded quickly and was very helpful

Health-Lytes, LLC
United States
8 months using the app
April 25, 2025

Sinchain was very helpful, polite and professional. Left me feeling confident that my pending queries will be resolved with no issues. As a business owner - this is the type of reassurance you need.

thankcollagen
United Kingdom
About 2 years using the app
April 25, 2025

Sinchain always goes above and beyond with polite, friendly helpful assistance! He dives in, addresses the issue and has you back on your way quickly and confidently. I have only needed assistance a couple of times over the 2 years we have been a customer, but both times I was met with courtesy and knowledge to swiftly handle the task at hand. Keep up the great work! Thank you!

Meghan March Merch
United States
Over 1 year using the app
April 22, 2025

The set up was a little confusing at first, but Sinchain, from Tech Support was very helpful with answering all of my questions.

Stasis
United States
About 1 year using the app