Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

February 7, 2025

These folks are amazing. Very professional and response time great. I had to update from Yotpo Subscriptions to Recurpay and they help me right out of the gate. Pretty seamless but did what I asked them to do. They are happy to answer any questions you may have so ask away.

Kona Natural Soap Company
United States
16 days using the app
February 7, 2025

I want to sincerely thank the support team for their outstanding help with Sinchain. They were incredibly professional and efficient, resolving my issues. The assistance of Sinchain truly made a difference. Thanks again!

Petsmile
United Kingdom
8 days using the app
January 27, 2025

Super friendly team, quick to respond and solve issues I have. 10/10 to work with

Dash Coffee
Finland
11 months using the app
January 27, 2025

Sinchain was my support agent I was working with on some questions I had about an order that is set-up through my Recurpay app. Sinchain was awesome to work with. He was able to get to the bottom of my issue quickly and was so friendly too. I really appreciated how he followed up to make sure my question was answered and to see if there was anything else he can help with. Thanks for being a superstar Sinchain!

Change is Nature
Canada
Almost 3 years using the app
Edited January 28, 2025

customer service helped me well had a miscommunication but all is solved well

Bio Batana Oil
Netherlands
About 1 month using the app
January 18, 2025

I get thorough help when i have to do a chat with recurpay, plus the rep makes suggestions how we can better utilize the app as well as help make the changes.

MANE IVY
United States
About 1 year using the app
December 9, 2024

Onboarding experience with Sweta was wonderful. Very informative and thorough. Highly recommend.

Andover Wine Merchant
United States
28 days using the app
November 10, 2024

Super easy! Sweta was very knowledgable and proficient in explaining everything!

Genesis Nutrition
United States
About 10 hours using the app
November 8, 2024

Always staying on top of changes to improve their services. They listen to the customers and act on good requests.

Bone-In Food
United States
Over 1 year using the app
November 3, 2024

The onboarding process was great and the staff were very helpful in answering my questions.

dimattinacoffee
Australia
6 days using the app