Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

May 23, 2024

Received instant help with my problem and was resolved just as quick.

MD Nutritionals NZ
New Zealand
4 months using the app
May 7, 2024

This app and Sinchain have been fantastic! Lots of customers signing up and when I needed to adjust wording, Sinchain was all over helping! Great app, great services!!!

ästhetik skincare
United States
9 months using the app
May 6, 2024

Best platform I've found. I looked at almost all the subscription app partners for shopify and they are by far the best. Their support is wonderful and they were able to easily help us with customizations. Best value and customer journey. Thanks Recurpay!

The Bubble Factory
United States
5 months using the app
April 4, 2024

Customer service is fast, helpful ,thorough and app provides exactly what we need. Thank you!

Cequin Coffee Company
United States
2 days using the app
February 26, 2024

Had a blast with Shopify's Recurpay team. They're quick, funny, and super helpful. Went the extra mile to sort me out. If you want a subscription module with awesome customer service, Recurpay's your jam.

Can't wait to launch!

AlphaVit
Austria
About 1 hour using the app
February 22, 2024

Excellent customer service! Recurpay has worked very well for our seasonal subscription boxes. The team has been incredibly helpful whenever we have had questions or needed support!

Simone & Ivy
Canada
12 months using the app
February 19, 2024

The customer service over chat is SO fast and SO good. I am so impressed and really thankful.

NOCTURNAL
United States
About 1 hour using the app
February 16, 2024

Very good demonstration of the product, Thank you. Recurpay flexibility and merchant appears portal is simple to use as is the customer portal.

Basingstoke Softeners
United Kingdom
40 minutes using the app
February 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Avole Ethiopian Coffee
United States
9 months using the app
January 16, 2024

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

Flowers in a Box
New Zealand
8 months using the app