Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

August 10, 2023

Sinchain was amazing!!! He helped me with a small feature addition to the app, and in addition helped me with a general issue on my website that had absolutely nothing to do with his app.

Baby's Variety - Best Baby Food Store
United States
4 months using the app
August 17, 2023

10/10 app and 10/10 customer service. Sinchain helps me through every theme update and modification I need. Setting up subscriptions on my store could not have been easier - I am honestly incredibly impressed with this app.

Genetic Labs Australia
Australia
4 months using the app
August 17, 2023

My experience with my representative on google meetup was amazing. She was thorough and very detailed in explaining how to set up my plans correctly. She really took a ton of bricks off my chest by helping me out with my newly upgraded plan. I AM SO GRATEFUL.

Aya Love Naturals
United States
25 days using the app
June 23, 2022

This app is great! Great customer service easy to use highly recommend. awesome love this app!!!!!!

Atlanta Functional Medicine
United States
About 1 month using the app
April 13, 2023

Their team was very helpful in helping me set up my subscriptions. Interface is pretty easy to use.

Dog Rescue Coffee Company
United States
28 days using the app
June 20, 2023

Very helpful team in assisting with my product issues. Their team was responsive to my every queries

Berkeley Farm
United States
About 24 hours using the app
May 25, 2023

Great Support - Quick and extremely helpful. Went above and beyond to help get the app working properly

Bubble Sip
United States
3 months using the app
February 10, 2023

Great and very fast support .

Study of Sweets
United States
9 days using the app
March 1, 2023

Sinchain rocks make my day. Very very helpful support. resolved the issue in just a couple of minutes .

Mor Matcha
United States
2 months using the app
March 25, 2023

SO helpful and friendly. Seriously. The best customer service ever. AND, it's a great app! I'm so excited

Crystal McLain Creative
United States
39 minutes using the app