Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

November 21, 2023

A great straightforward app that does what it says. Good and fast after-market service.

GRIPPED_TAPE
Ireland
10 months using the app
Recurpay replied July 16, 2026

Thank you for your kind words! We're delighted that you had a positive experience with both the app and our support team.

Recurpay has evolved significantly since your review, with many new capabilities and improvements added over the past couple of years.

If you ever have a chance to explore the latest version, we'd love to hear your thoughts. You can always reach us at help@recurpay.com.

Edited July 26, 2025

No major complaints. I like how i can set subscriptions outside of what’s available on my website.

JudyMakesJuices
United States
Over 2 years using the app
November 15, 2023

Best subs tool on Shopify by a long mile.
- Fast and responsive team
- Everything is possible
- Great results so far in such a short time

NeuroShake
United Kingdom
About 2 months using the app
November 9, 2023

Sinchain is the best support agent. Amazing support. They did custom work for us at no cost. App also works great. No issues at all.

MedicalRite
United States
3 months using the app
November 2, 2023

The Recurpay team is always so helpful and attentive. They've made the migration process super easy and seamless!

Walter Pine Floral Studio
United States
3 months using the app
November 1, 2023

Tech support Sinchain is fast, knowledgeable and definitely is worth having around! I'm telling you, they don't get paid enough for the excellent help they are! If I have another problem, will absolutely not hesitate to ask for their help!

Health Hero Shop
United States
7 months using the app
October 27, 2023

10/10 to the support, really appreciate Sinchain very helpful and technical guide.

Gemmére
United States
About 2 hours using the app
October 17, 2023

Great app and outstanding service! With the live chat feature, they were able to fix my issue immediately. Very impressive!

Rare Breed Coffee
United States
5 days using the app
September 27, 2023

Easy to use, responsive and helpful support team

Sushi Tomodachi
United States
3 months using the app
September 29, 2023

I love this App, the support team are AMAZING and so responsive. They will help you do everything you need and are so lovely to work with.

The Mayan Wisdom Project
Germany
4 months using the app