Reviews (577)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

October 18, 2024

Great customer support, quick resolution to issues.

Headcount Coffee
United States
Over 1 year using the app
September 25, 2024

We have a slight twist on how we want to use this app and Sinchain has been extremely helpful in advising on how to get things configured so we can achieve our requirements. Great help and great app.

SkinmedShop
United Kingdom
About 18 hours using the app
September 19, 2024

Great customer service, polite and efficient!

The Meander Shop
Denmark
5 days using the app
September 6, 2024

Super helpful support team, very friendly and easy to work with. simple user friendly setup. super helpful onboarding call

Olas Coffee Roasters
United States
About 24 hours using the app
July 17, 2024

Extremly helpful demo and walk through. I love this product and will be using it on my store

Broken Lance Coffee
United States
15 days using the app
July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Mooseruncoffee
United States
About 2 years using the app
July 12, 2024

Initial set up was quick and easy and the chat helped quickly if I had questions. My onboarding meeting was very beneficial and informative. Should be a great add to my business!

SAMA
United States
1 day using the app
July 12, 2024

I needed a little more help after setting things up and Sinchain was very helpful in guiding me through the processes I needed. Again, this team is fantastic and their support, second to none!

House of Rothach
United Kingdom
2 days using the app
June 21, 2024

Great app, does everything I need and really good support when I couldn't figure something out! Thanks Recurpay (and Sinchain!)

SulfaMax
United Kingdom
About 1 year using the app
June 5, 2024

We would definitely recommend Recurpay Subscription, the team was extremely helpful when we needed to migrate our subscription from another platform. Sinchain has been great, keeping me updated every step of the process. We are very happy with the service provided. You should download this app!!

Kimbo at home
United Kingdom
About 2 months using the app
Recurpay replied June 24, 2026

Kimbo at home team, really appreciate this! Migrations can be stressful and it means a lot to hear Sinchain kept you informed at every step. It looks like you have been with us for about 2 years now since this review. A lot has improved on the platform since then and we would love to know how the experience has been.

Always here if you ever need anything.

Shubham
Merchant happiness team