Reviews (577)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.
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The support service is really fast and helpful !
App had so many bugs, lost me a few customers. It stopped charging some customers randomly, or charged them alot more - which caused outrage for them. Only reason I will give this a 2 star is that the support team was good, but until the app bugs are fixed and due to losing money/subscribers as it didnt work (Did not get any compesantion for this) - I will give it 2 stars.
Hi JJ&G's Health team,
Thank you for taking the time to share your experience. We're glad our support team was helpful, and we genuinely regret the billing challenges you faced.
Over the past months, we've invested heavily in improving our platform's reliability and billing accuracy. We've learned from issues like yours and are committed to preventing them in the future. Our merchants are now experiencing a much more stable platform.
If you'd be open to revisiting your experience with us, whether through another trial or simply to see the updates we've made, we'd be grateful. Should you find that your experience has improved, we'd genuinely appreciate you considering an update to your review to reflect that.
We're always here to support your success.
Best regards
So far so good. This is the only app I could find that would let you have auto-cancelation, fixed schedules and multiple recurring options. They also have fast and prompt support. A typo was fixed in less than 24hrs after I reported it.
Excellent service and app. The live chat is super quick and helpful, I would recommend
Not only is this app simple and easy to use, you can use the chat feature while setting up and they will help create plans with you and do some of the work for you!!! Highly recommend!!!
I've had a very good experience with Recurpay. They really helped me out with customising my bundle builder and their support/Sinchain was fantastic.
I will say that any program can have issues but I just recently had one with Recurpay and the customer service was great! They were very helpful and accommodating!! Thanks so much!
Excelent, helpful, competent support (thank you, Sinchain!). App is updated and developed. Even when one has to wait for some functionalties to appear, one can trust, they will come – if they're needed. Did I mention great customer support?
Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!
RECURPAY APP has been quick & efficient to deal with and setup and see will allow further enhancement as we grow.
