Reviews (816)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one post‑purchase platform for returns, exchanges, and operations. Many highlight fast, U.S.-based support that solves complex edge cases and builds custom flows. Merchants report an intuitive returns portal, strong adoption of “risk‑free buy and try” and protection tools, higher revenue retention, and reduced support workload. Several say it replaces multiple apps for returns, tracking, shipping, and customer communication.
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Great service, made everything really easy.
top tier customer support !!
Great merchants and good customer service
Mason helped me understand the new EU Withdrawal rules; his explanation was exactly what I asked for, greatly detailed, and he answered my specific questions with precisely what I needed to know.
5/5 - would seek help with byzantine EU legislation explanations again
Great app and even better customer service when you run into an issue.
Great customer service and very fair company, app works very well
Redo has really relieved a lot of the customer service load. Their team is helpful and work hard to resolve any issues that come up, including creating new work-arounds so we can use other apps along with Redo.
Super helpful!!! Shoutout to Justus and Nick!
Redo's support team goes above and beyond anytime we have a question or issue. I would highly recommend their services to any Shopify merchant.
Love this company. Customer service is top notch!
