Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one post‑purchase platform for returns, exchanges, and operations. Many highlight fast, U.S.-based support that solves complex edge cases and builds custom flows. Merchants report an intuitive returns portal, strong adoption of “risk‑free buy and try” and protection tools, higher revenue retention, and reduced support workload. Several say it replaces multiple apps for returns, tracking, shipping, and customer communication.
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We have been using Redo for 2 years now and it has been a great experience using it. Their team is super helpful with quick answers whenever you need them, shootout Alec!
Thanks
Super helpful and supportive!
Redo has been an extremely helpful app for our boutique! Every time we have a question or need help utilizing redo, their customer service has been excellent!
Our team had an urgent request, and Hayden jumped right in without missing a beat! He was incredibly helpful and made sure everything got done quickly and smoothly.
Jared has been extremely helpful!
Peter was very helpful!
We started using Redo for returns, but now we use many apps in their suite of products. While the point of contact hasn't always been clear whenever we have issues, they've been quick to sort things out or upfront with where features stand for future development. I mainly use support and returns, and have nothing but great things to say about Samuel and their support team!
Great support for our business and a lot of customization for our products!
Support is super helpful and quick to respond. Overall very pleased so far!
Great service, made everything really easy.
