Redo

Redo has been great! They have been easy to work with and just a message away for any questions or support.

I can't even tell you how much Redo has helped our company grow. We originally tried using Loop but it was over a month since we signed with them and we were nowhere near being set up. I hopped on a call with Sam and we were set up in less than a week. To use them for returns is also free!!
We have decided to switch all of our needs over to Redo, they do our returns, our live AI chat, support, forward fulfilment and we're looking into more.
I seriously tell everyone about Redo, they will 100% take over this market for sure. Also, Sam Greer and Easton are LEGENDS.

So so happy we went with Redo, best business decision in 2025 by far.

We've been using redo for a little over 2 years. Love the user-friendly front and back end for both our team and our customers. Cade was amazing when I needed some assistance with an international return. Problem was solved and we're back to regular business :)

Redo has made returns and exchanges so much easier to manage. When I did have a question outside of the day to day norm, I was able to easily reach the support team and Cade helped me resolve my issue by not just fixing it, but also by showing me how to resolve it in the future. Great support!

I edited my review after Greg from the REDO team went above and beyond to help us solve a huge and costly headache. I can't speak for everyone else in the two years we've worked with REDO, but Greg showed up as a partner this time.

Very pleased with their services! Easy for merchant and customer and their AI/human chat is always very helpful anytime I need it. Nickolaus was great. Thank you!!

Fantastic app that makes returns and exchanges for us pretty seamless.

I use redo for everything! Shipping, Emails, Texts, Returns and more! Its a one stop shop for everything the back end of Shopify lacks!

We've had a great experience working with REDO.
Always responsive and willing to accommodate special requests.

Hands down the best customer service we have ever received from any saas company. We use Redo for returns, order tracking, fulfillment and customer support and having everything in one place is amazing and everything works as expected. Changing all of our systems in the same moth, hiccups and issues were expected…but Redo was there immediately to help get through even the smallest issues. 10 out of 10 will use redo again. Sam McKendrick is the bomb!