Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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The customer support at Redo was amazing! Skyler was friendly, quick to respond, and went above and beyond to help resolve my issue. Excellent service—I couldn’t be happier!
Will was awesome! Went above and beyond to help!
We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.
Will (and the rest of the support team) are always super helpful and very fast at resolving issues.
Jaxson is the GOAT, helped adjust a button with REDO very fast and effectively.
Such a great company! Very helpful, smart, and quick to respond to questions!
The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!
Colin jumped in and helped us get our flow tailored to our needs immediately. Thanks Redo!
Thank you Cade, Dylan, Easton and Anderson for helping me understand, learn and adjust my workflow to meet our company needs better. I was ready to walk away with frustration. They each helped in a different way. I really appreciate Anderson for taking the time to pause and find the problem...that my work flow had a lot of holes. He was the one who got the ball rolling to help get my frustrations worked out. Dylan for his constant patience helping me understand. Cade quickly solving my claim questions and concerns. Thank you to the team who have helped answer all my questions.
Jaxon was really helpful!
