Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,483)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

May 10, 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
United States
About 1 year using the app
ReferralCandy replied May 17, 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah

Edited November 4, 2024

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Waggle
United States
Almost 4 years using the app
ReferralCandy replied June 1, 2022

The entire team is incredibly grateful for the kind review you shared! Thank you! - JC

June 4, 2019

The app is easy to use and setup, providing great analytical tools to see how well your referral scheme is performing against industry averages. The support team is also very responsive and actively seeks to provide guidance - a special thank you to Jon for his ongoing support.

BOXRAW
United Kingdom
3 months using the app
September 6, 2018

Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas.
Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.

Petzyo
Australia
8 months using the app
March 14, 2019

I signed up for the free trial, and thought it was very easy to use and was able to get it up and running so quickly. I had some questions and Jon got in contact with me so quickly and has continued as I have had further questions. It has been a great customer service experience.

Idyllwind Fueled by Miranda Lambert
United States
13 days using the app
July 30, 2020

Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!

A Box of Stories
United Kingdom
6 months using the app
April 12, 2019

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

The Lip Bar
United States
2 days using the app
January 29, 2020

We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.

rmdy
United States
2 months using the app
November 24, 2021

I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!

BloomChic
Hong Kong SAR
About 5 hours using the app
ReferralCandy replied November 24, 2021

We're glad you're happy! Reach out any time! - Dwight

June 25, 2023

I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!

Langy Solar Lights
United States
4 days using the app
ReferralCandy replied June 26, 2023

Pleasure is all mine. Thank you so much for your time and patience today, and for writing an amazing feedback about our support and app. :)
- JC