Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,483)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 18, 2020

Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.

El Rayo Tequila
United Kingdom
About 1 month using the app
March 3, 2021

While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!

Bodily
United States
21 days using the app
January 19, 2018

So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!

Gopureorganics
United States
8 days using the app
March 6, 2019

we are just getting started with referral Candy, so I am not sure how we like the functionality yet, but the support has been first rate. Derek was happy to get on a screen share with me to walk me through the basic setup and help us get it launched. very helpful and quick to respond.

Caddis
United States
2 days using the app
Edited August 16, 2019

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program!

Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!

DipYourCar.com
United States
9 months using the app
September 16, 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Metal Lotus
United States
8 months using the app
February 9, 2022

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

CardioMiracle
United States
6 months using the app
ReferralCandy replied February 9, 2022

We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine

August 6, 2018

Got the privilege of chatting with Tippy. He was able to help me fix a mistake that I had made during the initial setup of ReferralCandy. This was certainly something that was my fault, but he took the time to resolve the issue for me. Above and beyond work, it was very much appreciated!

Zingbars
United States
Over 1 year using the app
December 15, 2022

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.

Jurlique UK
Australia
About 1 month using the app
ReferralCandy replied December 16, 2022

It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :)
- Cris

March 20, 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
United States
About 1 hour using the app