Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,483)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

Edited August 5, 2021

We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.

Bamboo Island
Australia
29 days using the app
ReferralCandy replied August 9, 2021

Thank you so much for the review! If you need additional assistance, just let us know - Benz

May 10, 2022

Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!

ILLARIY
Australia
3 months using the app
ReferralCandy replied June 1, 2022

I appreciate your kind words! We always strive to go above and beyond! - Jelson

May 20, 2022

I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.

Reia Store
United Kingdom
About 1 month using the app
ReferralCandy replied May 31, 2022

Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :)
- Val

August 29, 2022

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Baraka Impact
Canada
3 months using the app
ReferralCandy replied August 31, 2022

Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon

June 23, 2020

Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.

Good Harvest Organic Farm
Australia
About 1 month using the app
November 11, 2013

We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.

IMbesharam.com
United States
27 days using the app
June 15, 2020

Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.

TURTLEBOX
United States
28 days using the app
April 6, 2021

We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!

MUNICIPAL
United States
7 months using the app
January 24, 2023

We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.

TiaBhuva.com
Canada
15 days using the app
ReferralCandy replied January 25, 2023

We are so happy to have assisted you today. Thanks also for writing an awesome review. :)
- Jessa

April 28, 2017

Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn't​understand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen!
Good job guys!!

Taurian Co
India
4 months using the app