Referral Candy & Affiliate

Does exactly what you need it to do. Referrals are powerful but fiddly as hell to set up and manage. RC makes it easy. Also worth noting that the support is excellent. No issues, I just had questions largely because I didn't watch the tutorial video... but they got sorted on live chat quickly. All round a great experience.

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results.

As a feature addition, the team could think of ways to A/B test different emails or graphics.

The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about.
When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

A bit limited in terms of functionality (can't automatically apply credits to a subscription, no single-use codes for friends, not much flexibility in terms of email campaign UI) but really great support team - we spoke with Tom who was super comprehensive in terms of providing answers. Will fulfil your basic needs for referrals.

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

A good straightforward solution. One of the few that allows "custom" rewards. Configuration is clear. I needed some specific support for my requirements and Derek was really fast and helpful. He was able to signpost me to areas of the admin interface, where you get a little more functionality to edit the templates. Hugely helpful.

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!