Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

June 18, 2019

I just had a great on-boarding session with Tippy! He not only walked me through the app, but provided a lot of insight into referral marketing for online retailers. I feel comfortable contacting him going forward with any questions that I may have. YAY! Thank you!

Tiny Organics
United States
4 days using the app
Edited March 9, 2023

The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.

Violet Jordan
United Kingdom
2 months using the app
ReferralCandy replied March 10, 2023

We are so grateful for your awesome feedback. Thanks again and please reach out anytime you need help.
-Jessa

June 22, 2020

Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.

Aurelius Food Co
Canada
6 months using the app
July 23, 2020

Derek was super helpful in guiding me to what options would be best for our company. I also appreciated his patience with me as it was a busy day and I kept getting called away. Loving the app so far, and working with Derek was a pleasure. Keep up the good work, man!

Grillaholics
United States
8 days using the app
December 16, 2021

I just started to use this app so I'm still not sure how much it could be effective but I'm hoping it will work well for our business! When I had some questions about how the app works, Jelson and Benz explained it so well. The customer service is pretty impressive!

Rena's Recipe
United States
5 days using the app
ReferralCandy replied December 16, 2021

Thanks for your kind review! I'll be sure to let Jelson and Benz know! - Tom

September 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Playbook Products
United States
Almost 6 years using the app
Edited January 23, 2019

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

Skout's Honor
United States
About 2 months using the app
December 24, 2020

Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.

Run The Edge Store
United States
Over 1 year using the app
December 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

LIGHT Helmets
United States
14 days using the app
ReferralCandy replied January 18, 2023

We appreciate your review! Let us know whenever you need assistance! - Jon+Alex

May 10, 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.

XTow
United States
About 1 year using the app
ReferralCandy replied May 17, 2023

I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah