Referral Candy & Affiliate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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The support is awesome! I got help from Tippy who was quick to respond, polite, and followed up with me to ensure I got what I needed. Tippy was thorough and helped resolve my issue even though it required quite a bit of time and digging. Thanks again Tippy!!
App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.
Kudos to Thomas!
Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.
This app has significantly increased our sales by allowing us to utilize influencers. Not only is the app great, but the customer support is prompt and so helpful. I worked with Karen, and she was so kind and patient with all of my questions. Great experience!
The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!
The customer service for this app is amazing! They walked me through how to get better website placement for the app and create a call to action. Tippy in customer service also was very helpful in informing me how to get the best use of the app for my business!
I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!
You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :)
-Jc and Jon
Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends.
App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.
I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.
I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.
However, we had some problems to translate everything to German and adapt the design.
For this issue, Derek from the customer service was a great help
