Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 11, 2020

Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.

Tupelo Honey
United States
2 months using the app
March 18, 2021

The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.

ProLon® Europe
Italy
10 days using the app
September 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Upper Park Disc Golf
United States
3 days using the app
ReferralCandy replied September 13, 2021

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

March 29, 2019

Had a little bit of a bumpy start, but Tippy and the customer support team eventually helped us iron them out and get started. Referral Candy has been a wonderful way to automate WOM marketing, bringing us the highest value customers. Highly recommended.

Family Dinner
United States
Over 1 year using the app
April 8, 2019

Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!

Herbstrong
United States
About 1 year using the app
October 31, 2018

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Gym+Coffee
Ireland
19 days using the app
January 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Nyssa
United States
20 days using the app
ReferralCandy replied January 18, 2023

We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris

January 5, 2021

This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)

Kiwi Nutrition
New Zealand
28 days using the app
June 24, 2022

We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.

Kuratist
Germany
About 4 hours using the app
ReferralCandy replied June 27, 2022

It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC

October 24, 2022

Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation

Sustyfoods Singapore
Singapore
About 9 hours using the app
ReferralCandy replied October 26, 2022

Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris