Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

April 27, 2020

Just getting started with the app. Reached out for support and Tippy was extremely helpful in getting my campaign to be customer presentable. He went beyond my immediate questions to give my campaign a better look. Was very patient and helpful.

Puzzlicious.com
United States
8 days using the app
May 5, 2017

John was amazing to work with! We had some issues with set up - which I think in part ended up being on my end with my computer - but, he stayed with me every step of the way until it was resolved! I'm looking forward to seeing this app in action!

Cellcynergy Nutrition
United States
3 days using the app
March 28, 2018

The customer service is wonderful. Tomas and their team member did a good job.
This is why I choose paid service. This is no free lunch in this world. So if you want to install a refer app at your Shopify store, Referral Candy is your best choice.

Idecoroom
Australia
8 days using the app
April 3, 2019

This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.

Flax Sleep
Canada
About 2 months using the app
October 30, 2020

Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!

CityDoggo
United Kingdom
About 1 month using the app
November 15, 2019

Referral Candy is great. Tippy has been extraordinary in helping us to understand the use of Referral Candy and to accelerate our learning curve to get set up. Tippy is very knowledgeable and a terrific trainer. He made the process seem effortless.

Nuvothera™
United States
4 days using the app
September 22, 2020

We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.

Solvadermstore
United States
About 1 year using the app
November 25, 2020

App has been good so far. Synced well with our Klaviyo account and when we had questions, Derek on the Referral Candy team was helpful in resolving them. Too early to tell if there will be a lot of business via referral, but our fingers are crossed.

Troubadour
United Kingdom
About 1 month using the app
October 20, 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Scentses + Co
Malaysia
2 days using the app
May 10, 2022

We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!

Pure Fin
United States
6 days using the app
ReferralCandy replied June 1, 2022

Thank you for the positive review! It was a pleasure answering your questions - Cris