Referral Candy & Affiliate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
Refine
-
By rating
Currently using it! Backend is super easy to use and features are exactly as described. Their Customer support is amazing and very fast. Update: We had to switch our shop to a new website. The support Team did a great and fast job. Thanks!
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :)
- Katherine
ReferralCandy has def met and exceeded our expectations of what it can do and how easy it is to use. Plus customer service is off the charts. We had a small issue and their rep Edmund was fantastic—handled our issue like a champ in no time!
L'application est vraiment super et l'assistance en chat est top, très réactive et claire, j'ai eu Ben qui m'a vraiment bien aidée à tout paramétrer comme je le souhaitais sans avoir de développeur. Je recommande à 100% ! Un grand merci à lui
Tippy is amazing. very helpful and really made the experience positive for me. i wouldnt have known half the stuff if i hadnt heard from him. excellent service and i should know as i manage support centres with over 500 agents. well done Tippy
Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)
Thanks so much for leaving us a review! We're glad that we were able to help! — Tom
Was trying to port our RC account from a platform to Shopify and Dwight was really helpful with it :) He was very prompt in following up and guide us whenever we need it! Will definitely refer other users to use RC as their support is superb :)
Thank you very much for the awesome review, I am glad I was able to help! - Dwight
This referral app is easy and quick to set up. It's a bit limiting in terms of what can be customized. However, the support team is quick in helping making adjustments. Caye was super helpful in particular in getting all our questions answered.
ReferralCandy has generated so many incremental sales for us! The customer service is also super responsive and has been such a pleasure to work with. We don't have to create tickets and instead can email our rep directly. It's a wonderful thing.
I must say, it was an amazing service! the customer service is top notch, always friendly and responsive. Any questions we had were answered quickly, and even provided extra help whenever we needed it. 10/10 would recommend Jon at ReferralCandy!
Thank you for this review and that recommendation! Much appreciated. Let us know if you need any help! - Jon
