Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 6, 2020

We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team!

Thanks!

44 Steaks
United States
4 months using the app
May 14, 2020

Great support by Derek!

Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert.

-Raine/Sweden

Cellexir
Sweden
10 months using the app
December 16, 2020

Good app, it does its job ! Very good support, Jon in particular was very helpful. My only hesitation is that, as French business, we had to rewrite everything. Still, v. good app if you want quickly a functional, basic referral program.

Moodz.co
France
3 months using the app
Edited January 21, 2021

I completely tested this app and support team was amazing in helping out at every step. They could integrate better in countries like India and the payout process should be faster. JC, Tom and couple of others were of incredible support.

InvisibleBed.com
India
13 days using the app
October 10, 2018

The app is very easy to use and does help to increase checkouts on your site. It is a nice way to increase sales as opposed to standard discounts and coupons. The support is also very responsive and accessible. Tippy has been a huge help!

Kuna
United States
Over 3 years using the app
October 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Rock Your Nose Jewelry Inc.
Canada
Over 1 year using the app
June 15, 2021

Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.

zaunkoenig.co
Germany
14 days using the app
ReferralCandy replied June 17, 2021

Thank you for your review. Let us know if you need help with the liquid code! - Darren F.

August 19, 2021

We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.

Active Truth™
Australia
12 months using the app
ReferralCandy replied August 19, 2021

Thank you for five stars! Reach out any time! - Benz

Edited January 5, 2023

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet.
Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Joie Designs
Canada
About 1 month using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Let us know if you need assistance! - Katherine

March 19, 2021

Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful

Stonz
Canada
About 2 months using the app