Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

October 16, 2019

This app was super easy to setup (way shorter than another referral program I tried) and I received really great and timely support for the questions I did have! Excited to get the campaign up and running and start seeing a return!

Reprise Activewear
United States
About 16 hours using the app
Edited February 18, 2021

Derek at Referral Candy has been extremely helpful with getting us set up on the app. It is a pretty simple app to use and integrates well with Shopify and Klaviyo. Looking forward to increasing sales with our new referral program!

StyleMeGHD
United States
18 days using the app
May 14, 2021

Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch.
Highly recommended!!

Batmaid Club
Switzerland
About 1 month using the app
ReferralCandy replied May 20, 2021

Thanks so much for the awesome review, happy to help any time! -- Benz J.

Edited October 4, 2018

Karen was awesome, super helpful with any help I needed! We have made so much more $$$ with this app! UPDATE - Jon was so helpful with an issue I was having - he helped me figure out what to tell my client, and how to fix it!

Katie

Katies Plates
United States
About 1 year using the app
November 29, 2021

Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.

Better by Less
Germany
3 months using the app
ReferralCandy replied November 29, 2021

Thanks so much! Glad I could help. — Jelson

October 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

THE PINKK BOUTIQUE
United States
29 days using the app
March 6, 2018

I used this about a year ago and while it worked the default client-side UX wasn't great.

Anyway - another year, and its a much better product. We've had plenty of referred sales and that's even with turning the email options off.

Foryouskincare
United Kingdom
Almost 2 years using the app
January 30, 2020

The setup of a referral campaign is relatively intuitive. However, I needed help to understand how I could format the text for the email, landing page etc. Derek in the chat support did a great job in assisting me with this! Thank you!

Dolfinos
Switzerland
3 days using the app
Edited January 14, 2022

Great support and Tippy was great helping us walk through the dashboard to get everything all set up for us. Much appreciated! Update: Mardie & Benz were incredibly helpful in implementing a custom solution for us. Thank you very much!

One Tree Planted
United States
About 3 years using the app
February 16, 2023

ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!

Snoozy
United States
About 12 hours using the app
ReferralCandy replied February 16, 2023

Thank you for your review! I'm happy to assist! Reach out to us any time you have questions! - Jon