Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

Edited July 29, 2020

Just getting started with Referral Candy and so far so good! Their customer support is fantastic. I worked with Karen today and she helped me get our custom theme up and running. Super excited to kick off our rewards program.

Esembly
United States
29 days using the app
August 10, 2021

Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind.
Thank you!

Yuool
Italy
6 days using the app
ReferralCandy replied August 10, 2021

Thank you for the kind words! I'll definitely let the team know - Dwight

March 9, 2023

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

PriceDumb
Australia
6 months using the app
ReferralCandy replied March 10, 2023

THANK YOU VERY MUCH!! You're awesome!
- Jon

Edited December 19, 2019

Just signed up with referral Candy. Tomas and Derek were very helpful on explaining the app and helping me setting it up. I am looking forward to use this app and am excited about it. So far, so good on customer service side.

Ferrowatches
Canada
About 1 year using the app
January 14, 2021

JC was extremely helpful in helping me get set and started, giving me tips and advice for optimum results. He took the time to chat with me over zoom and help out with a couple of installations and syncing of data with emails.

ManiLife
United Kingdom
About 2 months using the app
August 17, 2020

It's definitely the go-to app when you want to use Referral Campaign. Karen from ReferralCandy is super helpful, she immediately gets on the call with me whenever I need help. Very easy to set up and go - everything under 5mins.

BornTea
Hong Kong SAR
Over 2 years using the app
January 25, 2019

Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.

Livie & Luca
United States
6 months using the app
May 25, 2021

I'm using Referral Candy with Bold Subscriptions. It took a bit to get used to during the setup, but the customer support were attentive and helped me with all the integrations I needed setting up. Thanks Tom for your great work!

Coffeefusion
Australia
22 days using the app
ReferralCandy replied May 27, 2021

Glad to be able to help. Reach out if you have any questions! - Tomas K.

December 1, 2022

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Caribu Horse Wear
Australia
Over 2 years using the app
ReferralCandy replied December 6, 2022

Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :)
-Jelson

January 28, 2021

ReferralCandy is a great app and I'd definitely recommend it. We run a subscription based business using Recharge and we didn't encounter any difficulties. We also got an excellent support from Jon which made everything smoother.

Lumity US
United States
Almost 5 years using the app