Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

June 3, 2014

Very easy to use and install. So far we've only had one purchase from a referral but we've only had the only for a couple of weeks. Overall great app.

Jaswant's Kitchen
Canada
26 days using the app
October 2, 2020

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!

Maison Baum
Germany
About 1 month using the app
November 2, 2022

JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!

Birth Recovery Center Labs
United States
4 days using the app
ReferralCandy replied November 14, 2022

It was my pleasure assisting you. Please reach out anytime you need help. - JC

October 5, 2020

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Collective Laboratories
United States
3 months using the app
Edited January 11, 2019

The support staff (Derek and the engineers) was very helpful with the ReCharge integration setup. Quick responses and they solved my problems in a timely manner.

MyBoxShop
United States
2 months using the app
December 9, 2019

I did not use that app just yet but I do want to say the support is great. Jon was very patient with me in answering my many questions. His support was very helpful.

Queen of the Thrones™
Canada
7 days using the app
February 6, 2019

Excellent, I was after an additional function and worked with one of the customer service reps (Ben) to make the app work for us the way we needed it to - thanks so much!

Crema Joe
Australia
4 days using the app
April 4, 2019

Very easy to set up and use. My account rep, Tippy, is great at checking in with me every month and giving tips and ideas to improve our referral program. Thanks Tippy!

Trophy Skin
United States
Over 1 year using the app
April 7, 2022

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Lace Charms
United States
About 1 hour using the app
ReferralCandy replied June 1, 2022

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon

February 6, 2023

Great support from Cris Lopez. Followed through until our issue was resolved. Have been a long term user of Referral Candy and had very few problems with it. Highly recommend.

Wine Central
New Zealand
Over 4 years using the app
ReferralCandy replied February 6, 2023

It has been my pleasure assisting you with your concerns. Please do reach out anytime you need help.
- Cris