Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

November 26, 2019

The Referral Candy app has worked really well for us in terms of making it very easy to generate referral sales. Support team, particularly Tomas, very helpful and quick to respond.

Bshirt EU
Estonia
4 days using the app
September 14, 2020

Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution

Dublingroomingcompany
Ireland
November 11, 2014

We used to be using another competitor referral program, but since having moved across to ReferralCandy we've seen not only engagements, but sales and social sharing skyrocket. Very happy customer.

LIFX Store
United States
About 2 months using the app
March 12, 2019

Tippy was very nice and informative. He went over everything with me to make sure I was utilizing all the tools of Referral Candy. I would highly recommend anyone that wants a program like this to check them out!

Blooming Culture
United States
2 months using the app
February 21, 2023

Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)

ShowTV New Zealand
New Zealand
About 2 hours using the app
ReferralCandy replied February 21, 2023

I am here to help anytime you need it. Thank you! :)
- Jelson

March 27, 2020

Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.

Gear'd Hardware
United States
About 2 months using the app
December 13, 2016

Hi,

I had Ferry help with me my queries about ReferralCandy and he was excellent, a really good help. I have called 3x and each time spoken with Ferry, I have actually requested to have him help me.

Very happy with the customer service!! Would recommend!

Great job Ferry!!

Hummingbird 9
Australia
2 days using the app
February 28, 2019

The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website.

Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.

Dabolly
United Kingdom
19 days using the app
September 4, 2019

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

ADAY
United States
4 months using the app
July 19, 2021

Katherine did a phenomenal job helping me today. I used the Referral Candy chat feature to get in touch with someone and within minutes, Katherine was able to solve my problem and suggest a hugely helpful tip to increase our company's exposure on social media. Super helpful and very attentive. Highly recommend!

Local Urban Bites
Canada
Almost 5 years using the app
ReferralCandy replied July 26, 2021

Thanks so much for the kind words, we think Katherine is awesome too! - Bryan B.