Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a 24/7 sales associate that understands products, answers questions, and guides shoppers to checkout. Many report big conversion and ROI gains, plus major reductions in support workload. Setup is called quick and plug-and-play, with strong Shopify and helpdesk integrations. Merchants like the natural, brand-aligned responses, guided product finders, abandoned-cart flows, and reliable scaling, often calling it a must-have part of their tech stack.
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RepAI has been a great addition to our website. We looked at many chatbots and RepAI was a great choice. The onboarding team was great and our main contact, Gabriela has been a great resource in helping us implement new processes.
i needed to adjust some custom text in my AI and yuval was very helpful in helping me fix it! thank you
Great customer service and tech. Yuval was very helpful with my support requests.
Great customer service - had an issue after install and the team took care of it over the weekend. Really intuitive product.
Hi 85RETRO team,
Thanks for the kind words! 🙌 Glad we could get things sorted quickly for you—weekends included. Excited to see how Rep AI helps your store grow!
The Rep AI Team
Very impressed with Rep AI Chatbot's performance on our website after a straightforward installation process and have found the team very helpful whenever I have needed assistance. Highly recommended.
Chatbot is effective, streamlining customer queries and making the website more efficient. Support team is truly excellent, very helpful and easy to reach out to, I feel any issues we have will be investigated quickly and acted on and I can reach out easily.
These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.
Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.
Great app by the team. Super customer service team that assist us in the onboarding as well.
Excited on the future of the app. And much more that we can achieve with it!
Great app and great team! Love it!
Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!
