Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
November 11, 2020

I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!

Hartz Honey Hole
United States
4 months using the app
Shopify replied November 16, 2020

Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support

Edited March 14, 2024

This would be great if I could only print the labels that I actually have in a POS location and not my WHOLE store. This option is not available and it’s a headache to go one by one to choose the amount of labels to print. I would be great if I could match my inventory to a specific POS location and just print THAT.

Is there something im doing wrong or missing here?

6 MONTHS LATER AND IM STILL UNABLE TO PRINT LABEL BARCODES FOR A SPECIFIC LOCATION. THIS SHOULDN’T BE SO HARD TO DO. GET TO IT!

1 YEAR later- I'm still waiting for a better update to this app. We should be able to print barcodes of a specific location. We should be able to choose "recently updated products", "specific collection" etc... PLEASE

CXC Puerto Rico
United States
Over 3 years using the app
Shopify replied March 1, 2023

Thank you for taking the time to provide us with your feedback and for letting us know how you'd like to see the Retail Barcode Labels app improved. At this time, it is not possible to print labels based on location, but I can see why this would be a time-saving and efficient feature. Your feedback will be communicated to our development team. -Victor, Shopify Support

Edited April 6, 2019

4/6/19 - Update. All Shopify support told us to do was clear out the cache and cookies and reload the app. Did that and it's still broken. Hey Shopify! How about one of you try to print a barcode with a price and wording on a 1X1 Dymo label and see how it works for you. So disappointed that you break something and no effort to fix - all you would need to do is go to the last revision that was working.

When is Shopify going to fix this app? Literally not able to put product on the floor right now because of this. Shopify needs to get its POS act together or we will go back to Square as I'm sure many people already have. If you're gonna make a change you need to do much better testing before releasing it to the world.

Vintage Soul
United States
2 months using the app
Shopify replied June 5, 2019

Thanks for sharing your feedback! This kind of information is vital to help improve apps for merchants like you. We constantly working to improve our app functionality, so I want look into this with you in more depth. I've sent you an email and I will be looking into your 1x1 label issue in more detail. Thanks.

Niall, Shopify Support

March 30, 2021

It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.

NSI NZ Ltd
New Zealand
4 months using the app
Shopify replied April 12, 2021

Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support

April 25, 2022

I thought this app and using barcodes on my products would be a super easy way to help me sell in person faster during fairs and markets, but just printing literally my very 1st page of barcodes was a disaster! I'm using avery labels and printing from my office jet printer and it doesn't print the description (why?? there's is plenty of room!) I can't print a barcode on my jewelry tags because Shopify doesn't support that label...what? Why? Makes NO sense at all since you're supporting all other avery labels! Shopify support while very nice just said-we don't support it and we don't support my printer (what? My printer works FINE and the barcodes work on the labels I've printed so far. Ugh-just frustrating! I guess you get what you pay for with a free app!

WHYTE QUARTZ
United States
3 months using the app
Shopify replied May 20, 2022

Hey, there. Thank you for reaching out and bringing this to our attention. We're sorry to hear that you're unable to use your printer or the specific size of Avery label with our Retail Barcode Labels app. We do support some Avery labels, such as the Standard - 5160 and 5167 labels (https://bit.ly/3zG8um4), and you can use a standard desktop printer with these labels. However, we understand that being able to support more printers, label types, and label sizes is important for our merchants and we'd be happy to share your feedback with our development team. Thanks again. -Elias, Shopify Support

Edited March 23, 2019

Why did you replace an important app with something that doesn't service worldwide? Are you indirectly asking us to stop using your softwares?

I spoke t o one of the developers of this app and came to know that this app doesn't support INR currency and hence we can't use this app. The other alternative is to use DYMO app but it has the most complicated interface. We can''t even export barcode labels like before. Extremely disappointed with Shopify.

Old Review (December 2018)
I started using this app since the barcode printer app started flashing that's its gonna get removed in March 2019. Its not picking the price of the product. Everything else gets printed but M.R.P. is not getting printed. We entered both Price and compare price to test but nothing gets printed in price field. Please help.

Oberoi Garments LLP
India
3 months using the app
Edited May 14, 2019

Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options.
There should also be an option where Barcodes are created automatically.
Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity.

Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction.
It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now.

Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.

Chance Vintage
United States
4 months using the app
Shopify replied May 16, 2019

Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support

October 7, 2020

I really want to love this app, but unfortunately I don't. The most ANNOYING thing is that it only creates barcodes while the product profiles have a place for SKUs and Barcodes (leaving the SKU empty). This is a problem for people using the POS system & the Online Platform. Once the barcode is assigned, it's useless for your POS system because it will only read the SKU number (which is left empty on each product profile). In order to rectify it, you'll have to manually copy the barcode field to the SKU field for your POS to recognize it. MANUALLY INPUT EACH PRODUCT AND VARIANT. I have hundreds.... NOT HAPPY AT ALL. There are other minor issues like the lack of label sizes and such but I'd actually tolerate that if the barcode field could automatically fill in the SKU field or better yet, the POS system could read the BARCODE field.

House of Haute
United States
12 days using the app
Shopify replied October 9, 2020

Thank you for your review. The Shopify POS currently does read barcodes off of the product's barcode field, and not from the SKU field. The SKU field plays no part in the scanning of products in this case.

It sounds like you may be having an issue with the barcode printouts, the format options, or how they're being scanned. This could also be related to a temporary issue we experienced wherein some products weren't scanning on the All-New POS (this has now been resolved). I'd like to follow up with you for more information and to make sure this has been resolved for you. If it hasn't, we can troubleshoot together there. Speak soon! - Brie, Shopify Support

February 15, 2019

I hope the devs or anyone who made this app actually read these reviews. The first app was bad but eventually functional from a workflow perspective. This new app has completely halted operations during one of our busiest times for printing barcodes. It's absolute garbage, the hoops you need to jump through from setup to print and simply not have it properly function (pages margins, etc) just go to show how overlooked the creation of this was. This is a very classic Shopify move, mindless development, never listening to your customers (it took 4+ years for customers to complain about the lack of a cost-of-goods section before any efforts of change), and releasing a product that actually destroys any productivity. I'm always amazed at how we're still paying for this platform, however it's difficult to move a whole shop's system. Must be why my two new shops are now on Squarespace...You gotta start helping your customers, Shopify.

Park & Province
Canada
5 days using the app
Shopify replied June 17, 2019

Thank you for your feedback on the Retail Barcode Labels app! I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can get the app working to it's potential. I apologize that your experience has been less than ideal and I look forward to connecting with you!

- Alex, Shopify Support

February 22, 2019

I nearly didn't download this app having read all the reviews but I'm SO glad I did. I'm not sure if I'm doing anything differently but it's working brilliantly for me. I found the app very easy to use and I like the ability to print directly from a product page or you can easily select different products/variants and number of labels to print from the products home screen. The labels print really well and its nice to have the functionality to personalise the look of the labels by creating a template. For future improvements I would suggest the ability to upload a logo and perhaps the option of custom spacing the text within a label if you decide not to print the barcode (otherwise the text is all at the top of the label). Other than that think its great. For people struggling I would suggest you take a look at https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels. Hope this helps.

Lumison Lighting Design
United Kingdom
39 minutes using the app