Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
June 6, 2021

Hello, we are not able to show the price on label, rest of the Label preview is added.
Please help. thank you

Biohydro
Kuwait
21 days using the app
Shopify replied June 9, 2021

Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF.

If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Shop Relentless Boutique
United States
6 days using the app
Shopify replied May 20, 2021

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

April 19, 2019

99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....

Jolie Femme Fashion Store
Hong Kong SAR
29 days using the app
Shopify replied May 31, 2019

Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels

I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon!

- Alex, Shopify Support

April 1, 2019

Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!

Ice 'N' Fire
Canada
24 days using the app
Shopify replied June 5, 2019

Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support

May 16, 2020

I think it would be great if you could also allow Dymo Medium Multipurpose Labels 30334 templates on a horizontal option

Guadalupe Design
United States
4 days using the app
October 22, 2020

My store has had no issues with this app. Sometimes it can take awhile for the barcodes to load but nothing too serious!

Hooray Children's Shoppe
United States
About 1 month using the app
July 7, 2021

I have been trying for days to print these barcodes. It seems there is some kind of glitch and it really pissing me off!

Dress Code by N Marie
United States
3 months using the app
Shopify replied July 9, 2021

Thank you for writing your review and I'm sorry to hear that you've had an issue with printing labels via the app. It's often worth trying to print the labels in another web browser to see if the issue is present there, but if it is, I'd recommend contacting our support team directly so they can authenticate you on your store and take a closer look at the problem for you. You can contact our team here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Edited September 24, 2019

please add many variant size of label and we can custom size, position text/barcode at the label, we think it very important

SpinWarriors
Indonesia
10 months using the app
Shopify replied October 3, 2019

Thank you for taking the time to share this feedback with us! While the retail barcodes app does include most popular label sizes, I can understand how having more customizable options would be beneficial to a business.

I would also like to share your feedback with our development team so that we can continue to improve our apps! I’ve followed up with you via email so that we can chat in more detail. -Lizzy, Shopify Support

Edited November 11, 2020

It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good

Hippie-Ki-Yay Boutique
United States
12 months using the app
Shopify replied November 16, 2020

I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support

March 19, 2019

this app doesn't work
i am a 2 store operation..i can't get barcodes done....this is ridiculous
why are u getting rid of the old app

Over The Edge Apparel
United States
3 months using the app
Shopify replied April 25, 2019

Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support