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it was working great now it seems to have broken down or something, does not create barcodes so annoyed its a great app fix it up please
Thank you for reaching out and I'm sorry to hear that you're now experiencing issues with the app after using it without issues before. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Victor, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
The key is to select the right label size, in the App settings, AND the printer settings (in the drop down menu). If those are right, the App works great!!
Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.
Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support
Horrible! Very limited options for small labels. Doesn't work and you can't get through to tech support so that should tell you something right there! Please fix!
This is my first experience with a POS system and the Shopify app for the DYMO barcode labeler is so easy to use. I haven't found anything I don't like about it yet.
Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.
Thanks for taking the time to share your review. At the moment, it's not possible to display the "Compare at" price of products on your labels. However, I can definitely understand how this would be a great feature to have, so I'll be sure to share this with our developers. Thanks again! - Julie, Shopify Support
Why there is no option to choose other lables than suggested. Same on the printers. It's hard to find those formats or products in Switzerland/Europe. This is very annoying.
Hi there. Thank you for taking the time to leave this review and share your feedback. Shopify Shipping is available for orders shipped from fulfillment locations based in the United States, Canada, and Australia. If you are located in Switzerland/Europe, this may be the reason you are having issues.
However, I would suggest reaching out through our Help Center here: https://bit.ly/2AWw5VA to chat with one of our live support advisors to provide some more context into the issue you are having, we are always happy to take a closer look. Thanks again! -Marty, Shopify Support.
I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.
Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support
Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.
I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
