Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
July 30, 2020

Loaded the App 24 hours ago worked fine for 1 night, try to use it tonight not working, opening our storefront finally and now we are dead in the water with our bar codes, Manually Pricing it is... pretty sad pay this much money for Shopify may have to look at another alternative.....

Stars and Studs Boutique
United States
2 days using the app
Shopify replied August 11, 2020

Thank you for taking the time to write this review. We appreciate receiving feedback like this. I'm sorry to hear you've had some trouble with the Retail Barcode Labels app and I'd love to see if I can help you get it working again. I'll be reaching to you via email shortly. Please respond to me there if you'd like to dig into this further together. - Oliver, Shopify Support

December 5, 2018

This app is almost perfect...

It's only flaw is the character limit assigned to the first line of the label. If you are over the character limit, it cuts off your title and adds in "..." at the end, instead of shrinking the title size to fit to the barcode like EVERY other app out there. Simply not usable until that is changed.

Tee for the Soul
United States
13 minutes using the app
October 28, 2020

Once Set Up it works good. Works on brother label system as well. Would like to be able to set one label as default setting, thus eliminating one step to print. Would also be nice to be able to print right from product listing with filter as I have alot of catching up to do with inventory and is tedious to have so many steps to print one label.

JMan Photography
United States
12 days using the app
January 9, 2019

This new version gets zero stars from me. I have a case of the Dymo labels from the old app to use and there is no template for them on the new app. I tried to grab something close, but half of the label is cut off and the print is tiny. I also have to take MORE steps to create and print barcodes...which I definitely do not have time for. If you're going to create something new...maybe it should be better? More efficient than the last? I cannot tell you how much I HATE this new version!

The Revival
United States
19 days using the app
Edited January 16, 2020

ANOTHER UPDATE! Why can we no longer print end to end labels? The only choices are side by side. I have tons of rolls of end to end because that is what I use to print. Now those won't work AT ALL!!!

UPDATE----It's STILL terrible! I went to print barcodes after having not printed any in quite a few months and it won't print all the lines even though it shows correctly in the print preview. And I've checked all the print settings. Seems I'm not the only one with this issue!!!! PLEASE FIX IT!!!!!

Terrible! It is NOT user friendly! PLEASE bring back the previous Barcode Printer app!!! I am NOT happy that something that worked great was replaced with garbage!

Eleven Peaks Trading Co.
United States
12 months using the app
Shopify replied April 24, 2019

Hey there. We really appreciate your feedback. I have gone ahead and followed up with you via email to provide support and gather any further feedback may have for this app. I look forward to hearing from you. -Bo, Shopify Support

Edited April 22, 2019

I give this a 5 star. I don't know why people are having issues. I just downloaded it and it works great! I am on a MAC using chrome. It prints much faster than the old did. Also what I like is you can easily select all in stock qty to update the number of labels you wanted printed.

VERY important. Make sure you setup your template and then READ the information on the right side about what label size you need to select to make this work. You won't find 1" x 2 1/8" inch option. When you go print you labels read the info on the right column about selecting the correct paper size. It works like a charm. Very happy with the new app.

Here's the info you need to know if you are using 1"x 2 1/8" barcode.

Paper size
Set to Dymo - 30336 Small.

Make sure the paper size matches the labels in your template.

If you don’t see this label type in your browser print window, select an alternate label type that’s the same size:
30336 Small
11352 Return Address Int

Bunker 27
United States
About 1 hour using the app
August 19, 2021

This retail barcode app is not as robust and easy to use as we would like. First, let's start with the tags: There is little you can do to edit or alter the printing template. If you have products with variation, you cannot note this in the printing, as it merely prints 3 fields: Price, the main product name, and SKU number. So, for example, if you have similar products that differ by style, you cannot note that difference on the tag. The only difference would be the SKU number - this is not helpful.
Second, the dashboard interface is best suited for simple 1 or 2 product printing, but not if you need to print one set of tags after another. If you need to print another set of tags, you will need to basically restart the app by clicking the "Retail Barcode Label" title in the app. It's very annoying that the dashboard view is set up this way - it's not intuitive, and makes the printing process more of a chore.
Third, the app is glitchy. For some reason, the very first tag has a shortened product name, while all subsequent tags have the full name. In short, if you can avoid using this app, go for it. Find something better.

Poketo
United States
23 days using the app
Shopify replied August 26, 2021

Hi, there. We are sorry to hear you ran into these issues with the Retail Barcode Labels app and thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Although we cannot guarantee updates to this in the future, the more requests we get from our merchants the better the chances for future updates. Thanks again! -Marty, Shopify Support

December 22, 2018

The older app allowed me to print directly off the products page, I could click "Print Barcodes" and it would open a new page where you could enter how many Barcodes you needed printed for each variation of your item. Once you selected the amount, you clicked print, and the Dymo printer would start to print.

This app is UNUSABLE. After selecting to print Barcodes for an item, it brings you to a page that has you select the template size of the barcode you are printing and Qty. This would be amazing if once you clicked "Print" on this screen it would allow you to print. But no, it opens up another page, for a "print preview" and asks you to click another time, "Send to Printer". Once you
select that, it brings you to ANOTHER entire Tab/Page, where it prompts your printing settings, and doesn't even recognize the Template that you just choose, then on top of that, once you go thru the list of the paper size, the two codes we use 30332 and 30336 are not existent. If you now click "Print using System Dialog" it'll prompt ANOTHER print screen, where you can choose paper size again, and you can finally find the correct size template that you choose 4 pages back and 10 clicks ago. Now I hit print thinking I've finally acquired the tags I need. Nope, the Tops are cut off, hmm lets shrink it to 75% , nope the bottom is cut off.

PLEASE LET ME DOWNLOAD THE OLD APP AGAIN!

EastWestNovelty
United States
2 days using the app
Edited January 11, 2023

This app is free and yet somehow still I'm disappointed. It is restricted to a limited range of labels from 3 specific brands of labels with specific brands/models of printers. (conveniently printers you can buy from the Shopify store.) You'd think this thing would be highly optimized for said printers, but I've had so many issues. For example, just today I had the labels just randomly start printing sideways. Like, between print-jobs using the same template, minutes apart. Shopify has a bad habit of creating apps and then never supporting or improving them, and sadly this is one of them.

Update: 01/11/2023.
No noticeable updates, but through some tinkering, I've been able to get it to work and it does print labels, so I'm upgrading it from 1 to 2 stars. However, another noticeable issue is the clunkiness in regards to bulk controls. You can't, for example, filter your search to a product category and select all, and you can't copy past a quantity down a row like you can if you were bulk editing something in Shopify. This is being mentioned because I recently needed to print one of each label, for the purpose of sticking on bins (a pretty fair use-case) and that involved me individually searching each item and then individually setting the quantity to 1. Very very very tedious, and if you have a warehouse full of SKU's, you're in for a bad time.

I appreciate Imogen's response, and I genuinely hope to see this app improve, but it really does feel like it's being neglected.

Sanshee
United States
8 months using the app
Shopify replied September 15, 2022

Hi there, Sanshee. Thanks for taking the time to leave your review. We're sorry to hear that Retail Barcodes hasn't been performing to the standard that you expect from us. We take feedback such as this very seriously, as it helps us improve our product offerings into something folks can enjoy using. Our Product Team is aware of requests for further supported label types and printers, and I'll make sure they see your review here for further proof of the value such features would bring. If you do encounter issues such as the labels changing orientation in the future, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can document the issue, and assist with troubleshooting. -Imogen, Shopify Support

March 20, 2019

This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!!

Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!

SCOOTERSPORT
Switzerland
29 minutes using the app
Shopify replied April 25, 2019

Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support