Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet easy analytics and retention tool that replaces manual reporting with clear dashboards and forecasts. They highlight strong product and customer insights, robust segmentation for targeted marketing, and smooth integrations with email, ads, and subscriptions. Multi-store support, accurate data, and helpful education are praised. Pricing is seen as fair, and support and account management are often called outstanding and game-changing.
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RetentionX is our ultimate analytics solution for customer data and segments. It's our go-to for unraveling customer behaviors, locations, and optimal touchpoints for conversion through targeted content. The insights we've gained are invaluable – a testament to the power of RetentionX.
We are so happy to hear you're loving RetentionX! Thank you for your kind review!
I have been using RX for a few years now and honestly having access to this type of data has played such a strong part of my CRM decision making process. Not only is the platform super easy to navigate and gives you such tangible insights the team behind the app are great too. Always willing to help and are always looking for ways to improve what they have or give you more insights. Such a great tool.
Wow! Thank you so much for your support. We are honored that RetentionX has become a staple in your tech stack over the years. Thank you for recognizing our support team as well! Our team is dedicated to supporting you every step of the way and we look forward to supporting you for as long as you'll have us.
We've been using RetentionX for over three years now, and it has consistently among our most valuable tools. Now that we've moved to Shopify, we're thrilled that the app seamlessly integrates with our store and continues to provide the same exceptional insights and functionality we've come to rely on.
RetentionX has revolutionized the way we understand our customers. The ability to drill down into product-level performance has helped us uncover hidden opportunities that were impossible to identify before. With actionable data and automation, we've seen incredible improvements in both retention and overall revenue.
What stands out most is how adaptable the suite is - whether it's tracking behavior, optimizing collections, or increasing LTV, RetentionX truly works in every aspect of our business. The support team has also been phenomenal, guiding us through the transition to Shopify and making sure we're getting the most out of every feature.
We couldn't imagine running NICKIS.COM without it. Highly recommended!
Thank you for your glowing review! We're ecstatic to hear that RetentionX has been a consistent and valuable tool for NICKIS to provide a better way of understanding your customer base. We're committed to helping you grow and look forward to supporting you every step of the way!
Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!
Thank you for sharing your review of RetentionX! We are thrilled to see you enjoy the platform thus far and look forward to our continued support of your goals and success.
Thank you for rating RetentionX 5 Stars! We appreciate your support so much.
Thank you for your review! We are so happy to hear you're enjoying RetentionX.
