Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful yet easy analytics and retention tool that replaces manual reporting with clear dashboards and forecasts. They highlight strong product and customer insights, robust segmentation for targeted marketing, and smooth integrations with email, ads, and subscriptions. Multi-store support, accurate data, and helpful education are praised. Pricing is seen as fair, and support and account management are often called outstanding and game-changing.
Refine
-
By rating
I highly recommend this app for tracking your data and setting up your segments!
They offer great support and are very present to help you during the onboarding process.
I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!
Thank you so much for the awesome review! We're so happy to hear that RetentionX has allowed you to create impactful segments and easily track your data. We are also happy to hear that the support team has been helpful during your onboarding. We're here to support your continued success!
We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!
We're thrilled to hear you've found RetentionX to be an insightful tool to better understand your customer data! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us and we look forward to supporting your continued success.
RetentionX is easy to use, and the team has been very helpful in ensuring we get the most out of it. We’re using it for better audience segmentation, making our campaigns more effective. Highly recommend!
Thank you for your review! It's great to hear RetentionX is helping you optimize your audience segmentation and campaigns. We appreciate the recommendation!
RX asks us the right questions and gives clear answers at the same time - essential insights, visually perfect and fantastic onboarding & support!
We're thrilled to hear you're loving RetentionX! Thanks so much for your review!
Easy to use and super nice customer service. Helps to keep track on performance and operational key facts
Thank you so much! It's great to hear that you are enjoying working with our team & our platform - we are happy to collaborate with you!
Wir kennen kein anderes Tool, dass die Cohorten Analyse so leicht und verständlich macht. Die Daten sind top aufbereitet, immer aktuell und es gibt Interpretations-Hilfen - was will man mehr!
What a glowing review! Thank you for trusting us, it's a pleasure to be part of such a great team!
RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.
Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!
Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!
Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)
Fully Amazing!
We love to see clients loving RetentionX! Thank you for your review.
Excellent support
We are so glad to hear you're happy with our support. We aim to offer the best support possible!
