Reviews (297)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.

October 10, 2025

Great software with a user-friendly interface and responsive support. The team is professional and helpful.

HOVERAir
Hong Kong SAR
11 days using the app
September 15, 2025

产品的客服对接很好,现在正在使用看看后续效果怎么样

HAOFA Tourbillon Official Store
China
About 5 hours using the app
August 11, 2025

Very good, customers can choose independently, which can reduce the cost of merchants

BOYUEDA OFFICIAL STORE
China
20 days using the app
July 3, 2025

It’s great to know that loss, damage, theft, and delivery issues are covered without needing to go through a complicated claims process for the customers.

ALLPOWERS United Kingdom
United Kingdom
9 days using the app
April 15, 2025

Seel Worry-Free Purchase is a must-have app for Shopify stores! Customers love the added security, and the setup was effortless. It’s a win-win for both merchants and buyers!

BRILLIANT CARATS
Hong Kong SAR
7 days using the app
February 23, 2025

Low premiums paid by customers

JB Store
Japan
9 days using the app
Seel replied March 4, 2025

Thank you for taking the time to leave a review! We're thrilled we could meet your needs. If ever have questions, reach out to merchant@seel.com.

January 9, 2025

公司资历和证书可靠安全,团队服务效应很快

Devaise
China
13 minutes using the app
Seel replied March 4, 2025

感谢您的评价!我们很高兴能为您提供良好的体验。如果您有任何需要,请联系merchant@support.com。

June 27, 2024

Highly recommended!
The customer service will promptly respond to all my inquiries, very good customer service.
Orders with lost products can also be processed for us in a timely manner.

Custype
Hong Kong SAR
10 months using the app
April 9, 2026

非常好

AMIRO
Hong Kong SAR
1 day using the app
April 8, 2026

good

Likimio
China
15 days using the app