Reviews (775)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for automating and centralizing returns and exchanges, including across multiple stores, with 24/7 self-service for customers. Many report lower return rates, more exchanges, higher store credit usage, and added revenue from return fees. They find it easy to set up, flexible to configure, smoothly integrated with Shopify and other tools, and praise the fast, knowledgeable support and transparent, adaptable pricing.
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Potential Security Breach Alert: We have encountered a concerning issue where our shop seems to have gained access to conversations from other shops within our account. This has exposed personal information. We're uncertain about any other potential leaks at this point. Urgent action is required to address this situation and prevent further unauthorized access.
At first it worked well, but now we have an issue that cant be resolved for over 1 month