Reviews (406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.
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This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!
Amazing service. The Chat team are always ready to answer my questions no matter how ridiculous!
The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!
Carla! Thank you for your great help! Support is what makes ReturnGo a global leader. Excellent support team and excellent software application!!
So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.
I have nothing but positive notes from our experience with ReturnGo, especially transitioning from our old platform Returnly to ReturnGo.
The team, especially our onboarding agent Junessa was accommodating, responsive, immensely helpful with the best energy throughout our transition to ReturnGo.
Junessa truly made this experience very easy and pleasurable!
This app handles my returns very well. The customer service is excellent! They always take the extra step to make my life easier.
ABSOLUTELY WOULD RECOMMEND THIS PLATFORM!! their help service is above and beyond. Syncs great with shopify. So happy we made the change.
Downloaded this app for my store recently, and the support team has been amazing! They helped us set up the app and customize our return policy every step of the way, it's been awesome! Highly recommend this app and the amazing team behind it!
Junessa is the best. She has helped us countless times to make our returns and exchanges experience amazing. Love our experience with ReturnGO so far!
